Customer Service Food Runner

Lesley Ortega

Fontana, CA

Phone: 909-***-****

Email: *************@******.***

Professional Summary

Friendly and dedicated server with over 3 years of experience in fast-paced restaurant and customer service environments. Proven ability to provide excellent service, multitask under pressure, and contribute to a positive team atmosphere. Bilingual in English and Spanish with strong skills in communication, cash handling, and leadership.

Work Experience

Server / Bartender / Food Runner

Gen Korean BBQ, Rancho Cucamonga, CA November 2024 - Present

- Provide attentive table service in a high-volume restaurant.

- Take orders, deliver food, and ensure guest satisfaction.

- Prepare and serve drinks behind the bar.

- Support the team as a food runner during peak hours. Cashier / Front of House / Food Runner / Expo

Shake Shack, Rancho Cucamonga, CA 2023 - 2024

- Handled customer orders and payments with accuracy and efficiency.

- Coordinated food preparation and delivery to guests.

- Worked multiple stations including hot side, cold side, and expo.

- Maintained cleanliness and organization of the dining area. Paint Desk Associate / Cashier

Home Depot, Fontana, CA 2021 - 2023

- Assisted customers with paint purchases, color matching, and project advice.

- Operated cash register and processed transactions quickly and accurately.

- Provided excellent customer service and resolved issues professionally. Education

Kaiser High School, Fontana, CA

High School Diploma, Class of 2021

Skills

- Serving & Food Running

- Bartending Basics

- Expo & Food Prep

- Cash Handling

- Teamwork & Leadership

- Strong Communication

- Bilingual: English & Spanish