Security Guard Customer Service
Resume:
TSEGAYE ODA
Email: **********@*****.*** Phone: 780-***-****
Location: Edmonton, AB
Professional Experience
Securitas Security Services – Edmonton, AB
Security Guard
December 2024 – May 2025
● Monitored surveillance systems and conducted routine patrols to prevent theft, vandalism, and other illegal activities
● Provided excellent customer service while ensuring secure access control at various sites
● Documented incidents and submitted timely reports to supervisors and law enforcement when necessary
● Responded promptly and professionally to alarms, emergencies, and disturbances Jewis Security – Edmonton, AB
Security Guard
August 2024 – November 2024
● Patrolled designated areas and monitored security equipment to deter and detect signs of intrusion or safety hazards
● Enforced company policies and procedures in a consistent, respectful manner
● Checked credentials and controlled access to restricted zones during high-traffic events
● Maintained a visible presence to ensure peace of mind and deter violations Skills
● Surveillance and monitoring
● Emergency response
● Incident reporting and documentation
● Conflict resolution
● Professional communication
Education
High School Graduate
Certifications
● Alberta Security License
● First Aid & CPR Certified
● Preserve and Protect Certification
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