Customer Service Food Safety

Summary

Multi-talented and energetic

professional with extensive

experience in Caregiving,

Customer Service and

Restaurant Management.

Organized and directional

individual with the ability to

work collaboratively with team

members to deliver outstanding

services and achieve

organizational goals

Core Competencies

Client-focused

Proficient in Microsoft

Outlook

Effective Communication

Skills

Dependable/Reliable

Attention to Detail

Problem-solver

Proficient in Customer

Service

Multi-tasker

Ambitious

Critical Thinker

Education

Parkland College, Liberal

Arts, Champaign, IL.

Continental Airlines

Customer Service Training,

Cleveland, OH

City of Chicago Food Safety

Certification

Red Cross First Aid and

C. P. R.

Employment History

Lead Direct Support Person ~ Benson House ~ Cathedral City, CA 08/2021- Present

Monitored client’s progress to report necessary changes.

Developed strong and trusting rapport with each client to facilitate best care.

Worked to improve patient’s outlook and daily living through compassionate care.

Maintained clean and well-organized environment to promote client’s happiness and safety.

Supervised frequent activities such as medication and personal hygiene to ensure safety. Chef ~ Hilton Garden Inn ~ Rancho Mirage, CA 12/2022- Present

Responsible for the prep and ordering of food for the kitchen.

Cook to order breakfast meals.

Oversee the process of food safety (HACPT)

Hospice Caregiver ~ Self-employed ~ Palm Springs, CA 04/2021- 08/2023

Oversaw the medication distribution as prescribed by Physician.

Responsible for cooking and feeding of client.

Supervised bathing and dressing of client.

DSP/Administrative Assistant ~ Perry Care Services ~ Riverside, CA 08/2018- 02/2022

Oversaw the care and safety of individuals with developmental disabilities.

Provided assistant in the areas of bathing, eating and daily activities.

Promoted clients to participate in social groups.

Scheduled doctor’s appointment, menu planning and purchasing of food and supplies.

Supervised several employees within the facility.

Audited medications distribution on a monthly basis. Personal Assistant ~ Private Individual ~ Palm Springs, CA. 04/20015- 08/2018

Oversaw the client’s care on a daily basis that included meal preparation, bathing and grooming.

Provided stabilization and assistance with walking.

Provided medication reminders and appointments reminders.

Performed light housekeeping tasks.

Chef Manager/Training Manager/Safety Manager ~ Sodexo ~ Chicago, IL 02/2000-04/2015

Supervised cooks and oversaw the preparation, portioning, garnish, and storage of food.

Purchased and received food supplies, planed food menus.

Provided high level of direct training to hourly employees.

Administered safety training, and hands-on daily training/monthly in-service

Attended yearly safety fair and supported HR Manager. Caterer ~ Service Is Us ~ Chicago, IL 08/1999-02/2000

Detailed preparation for large and small parties to ensure customer satisfaction.

Designed floor assessments and tabletops.

Oversaw food preparation of visual esthetics and decorating.

Addressed and resolved customer’s complaints and/or concerns. Jeffrey Jasper

211 Via Genova Cathedral City, CA 92234

773-***-**** *************@*****.***

JJ

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