Sloan Dolan
A detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Languages
Skills
Work History
Housekeeping Cleaner
Resurrection Cleaning Company, Lakeland, FL March 2015 - Current Bartender
The Office Pub & Lounge, Winter Haven, FL January 2013 - July 2019 Lakeland, FL 33801
863-***-**** *****************@*****.*** WWW: Bold Profile English
Exceptional time management Multitasking and organization Complex Problem-solving Focused and detail-oriented Excellent oral and written communication Detail-oriented Data accuracy Proofreading
Advanced Excel spreadsheet functions Data organization Team collaboration Data entry
Strong computer skills Typing 65 wpm
Email management Money handling
Microsoft office expertise Typing proficiency
Phone etiquette Appointment scheduling
Word processing
Engaged with guests on room requirements and amenities to promote overall satisfaction. Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings. Scrubbed floors with special cleaners and equipment to achieve deep clean. Adhered to professional house cleaning checklist.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing Server
Perkins Family Restaurant and Bakery, Winter Haven, FL
May 2009 - November 2013
Education
American InterContinental University at Schaumburg, IL Bachelor of Science in Cybersecurity Expected in September 2027 Lake Region High School at Eagle Lake, FL
High School Diploma May 2011
References
Holly Monday
Winter Haven, FL
33880
Lory Norris
Lakeland, FL
33801
Devvon Williams
Lakeland, FL
33801
Mike Farmer
Winter Haven, FL
33880
cash drawers, and taking inventory.
Adhered to state laws regarding alcoholic beverage services and customer regulations. Upheld strict regulations for safe alcohol service and food safety. Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers. Followed alcohol awareness procedures for preventing excessive guest intoxication. Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Maintained impeccably clean, attractive, and well-stocked bar area. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Served food and beverages promptly with focused attention to customer needs. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
Supported the needs of 9-person wait staff who attended to the specific needs of countless customers daily for a family-oriented bakery restaurant with social relevancy and intentionality. Awarded President's List - Term A2502P: 3/12/25 – 5/20/25 4.0 GPA
3.5 GPA