United States Technical Support
Resume:
KENNETH L
SWANSON
Gainesville, FL *****
*********@*****.***
PROFESSIONAL SUMMARY
Dynamic paraprofessional with a proven track record at the Alachua County School Board, excelling in educational assistance and fostering strong relationships. Skilled in documentation and storytelling, I empower students and families through effective communication and compassionate support, ensuring a positive learning environment. Proficient in technology troubleshooting, enhancing classroom experiences.
SKILLS
Documentation
Social support
Educational assistance
Storytelling
EXPERIENCE
Paraprofessional
Alachua County School Board Gainesville, FL, United States
February 2024 - Current
Instructed students on concepts outlined in lesson plans.
Mentored struggling students, explaining class materials, and helping with specific problems.
Helped supervising teacher manage classroom and implement lesson plans.
Fostered positive relationships between parents, teachers, and school staff through effective communication.
Assisted librarians to arrange and sort books.
Caregiver
The ARC of Alachua County Gainesville, FL
August 2021 - July 2024
Kept client and family members informed about care plans.
Empowered residents to complete tasks within individual capacity.
Delivered empathetic, compassionate, and person-centered care to all patients.
Computer Technician
United States Navy Orlando, FL
August 1979 - September 1999
Troubleshot and resolved network connectivity issues for individual users and departments.
Evaluated emerging technologies for potential implementation within organization's IT infrastructure.
Provided technical support to staff members via telephone, email, or in-person visits.
EDUCATION
Associate in Arts (A.A.)
Seminole Community College, Sanford, FL
February 1972
Bachelor of Arts (B.A.)
Excelsior College, New York, NY
August 1994
I Completed My Bachelors Degree in Liberal Studies,
with a Concentration in Anthropology.
While still in the United States Navy! In 1994.
LANGUAGE
English and a little Germaspose_nerdinfographic_0_4.5
Conversational
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