Data Entry Patient Care
Resume:
Carly DiGiacomo *** Mill Street, Hershey, USA, ***33
**************@*****.***
Medical Scheduler with 4+ years of experience in optimizing patient flow and enhancing clinic efficiency through innovative scheduling solutions. Proficient in data entry, customer service, and record keeping, with a strong focus on conflict resolution and patient satisfaction. Passionate about leveraging advanced communication skills to improve healthcare delivery and eager to contribute to progressive healthcare environments. Employment history
Jun 2024
Medical Scheduler
Stafford Communications
Mar 2020 - Oct 2024
Personal medical assistant
Renewed hearing
Scheduled appointments, optimizing patient flow for improved clinic efficiency. Coordinated with medical staff, ensuring accurate patient information and seamless communication. Resolved scheduling conflicts, enhancing patient satisfaction and reducing wait times. Utilized scheduling software to manage high-volume appointments, achieving streamlined operations. Coordinate patient appointments, manage schedules, and liaise with healthcare providers to ensure smooth operations and optimal patient care. Meticulously maintain accurate patient records, process insurance verifications, and handle sensitive medical information with utmost confidentiality. Provide compassionate support to patients, addressing concerns and facilitating clear communication between patients and medical staff. Implement efficient scheduling systems, reducing wait times and improving overall patient satisfaction in a fast-paced medical environment. Coordinated patient schedules, enhancing efficiency and patient satisfaction. Managed medical records, ensuring accuracy and compliance with regulations. Assisted in patient care, improving recovery outcomes and patient experience. Facilitated communication between patients and healthcare providers. Implemented new protocols, resulting in improved operational workflow. Assisted patients with hearing aids, improving quality of life. Managed appointments and follow-ups, ensuring timely care. Collaborated with audiologists to optimize treatment plans.
Streamlined patient intake process, reducing wait times. Implemented digital record system, enhancing data accuracy. Conducted patient satisfaction surveys, driving continuous improvement.
Meticulously maintained patient records, ensuring compliance with HIPAA regulations. Coordinated complex schedules for multiple practitioners. Monitored inventory of medical supplies.
Introduced telemedicine options for remote consultations. Developed patient education materials on hearing health. Initiated a follow-up program to track long-term outcomes of treatments.
Fostered strong relationships with patients, families, and healthcare providers. Participated in multidisciplinary team meetings to enhance patient care. Facilitated smooth communication between patients and specialists. Nov 2023 - Jun 2024
Medicaid specialist
Maximus
Skills
Data Entry Customer Service
Record Keeping Conflict Resolution
Education
Sep 2010 - Jun 2011
High school Diploma
Cumberland Valley High School
Assisted in processing Medicaid applications, ensuring compliance with state regulations. Streamlined client interactions, enhancing service efficiency and satisfaction. Analyzed case data, identifying trends to improve policy implementation. Collaborated with healthcare providers to resolve eligibility issues promptly. Contributed to team efforts, achieving a reduction in processing time. Streamlined Medicaid processes, reducing application processing time and enhancing accuracy in eligibility determinations for improved client service delivery.
Implemented new case management system, leading to substantial increase in processed applications and improved overall department efficiency. Partnered with cross-functional teams to develop and implement innovative solutions for complex Medicaid cases, ensuring compliance and client satisfaction.
Conducted thorough reviews of Medicaid applications, meticulously verifying information to maintain program integrity and reduce errors. Provided compassionate guidance to clients navigating Medicaid processes, resulting in heightened understanding and smoother application experiences.
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