Front Desk Data Entry
Resume:
*****************@*****.***
Inglis, Florida 34449
SKILLS
• Insurance verification
• Office administration
• HIPAA compliance
• Microsoft office
• Call handling
• Front desk operations
• Electronic medical records
• Appointment scheduling
• Medical terminology
• Telephone etiquette
• Multitasking
• Problem-solving
• Attention to detail
• Time management
• Organizational skills
• Excellent communication
• Reliability
• Self motivation
• Professionalism
• Decision-making
• Computer proficiency
• Data entry
• Clerical skills
Calendar and appointment
management
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CERTIFICATIONS
• Medical Administration Specialist
• Information Technology Assistant
• Front Desk Specialist
• Medical Office Technologist
References available upon request
REFERENCES
KRISTI HUDAK
Administrative Assistant
Experienced in front desk operations, appointment scheduling, and office administration within medical environments. Skilled in insurance verification, data entry, and maintaining HIPAA compliance. Bringing strong organizational skills, excellent communication, and proficiency in Microsoft Office to support efficient administrative functions.
Front Desk Medical Receptionist
Radiological Institute of the Villages
Sep 2016 – May 2018
The Villages, FL
Cashier/ Customer Service
Representative
CVS Pharmacy
Jul 2012 – Apr 2014
Dunnellon, FL
EXPERIENCE
Greeted and checked-in patients, collected patient information accurately and efficiently.
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Managed front desk operations including check-in and check-out processes, appointment scheduling and cash handling activities.
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Scheduled appointments, verified insurance coverage and processed payments in a timely manner.
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Assisted with back office duties such as filing paperwork, organizing documents and preparing mailings.
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Provided assistance to physicians and other medical staff members as needed.
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Performed data entry into electronic health records system for patient information updates.
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Ensured HIPAA compliance by maintaining confidentiality of sensitive medical information at all times.
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• Used basic knowledge of medical terminology in daily office tasks. Operated office equipment, such as voice mail messaging systems and used word processing, spreadsheet and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
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Operated cash register and accurately processed payments, returns, and exchanges.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
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Developed strong customer service skills by providing efficient and accurate service.
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Managed large amounts of cash accurately during busy hours in a fast-paced environment.
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Handled customer complaints and inquiries in a courteous and efficient manner.
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• Counted and balanced cash drawer at the beginning and end of each shift.
• Utilized problem solving skills to effectively handle difficult situations.
• Enforced store safety and cleanliness standards, reducing hazards.
• Operated the POS system efficiently to ensure accurate transactions. Assistant Manager
Diamobd Oil LLC
Feb 2006 – Aug 2012
Inglis, FL
• Assisted customers with locating items throughout the store when needed.
• Verified that customers are of legal age to purchase restricted items. Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
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Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
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Helped oversee the daily operations of the store, managing staff and inventory.
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Interviewed potential job candidates and made hiring recommendations to general manager.
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• Handled employee discipline and termination according to company policies. Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
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Managed company orders, expenditures and sales to meet budget and revenue targets.
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Performed administrative duties such as processing payroll information or managing employee benefits programs.
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Bachelor of Science (B.S.) in Applied
Psychology
Peru State College
Peru, NE, US
Bachelor of Science (B.S.) in Applied
Psychology
Florida Institute of Technology
Melbourne, FL, US
Bachelor of Science (B.S.) in Applied
Psychology
National University
GPA: 4.0
San Diego, CA, US
EDUCATION
Awards & Honors
• National Society of Leadership and Success
Field Advocate
American Foundation for Suicide Prevention
Feb 2018 – Present
VOLUNTEER EXPERIENCE
Liaison with Public Officials: Acting as a link between public officials (federal, state, and local) and the AFSP Policy and Advocacy Office and Chapter Public Policy Committees.
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Championing Policy Progress: Advocating for meaningful policy changes that align with AFSP's Public Policy Priorities, aiming to improve mental health and prevent suicide.
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Amplify the Suicide Prevention Movement: Amplifying the voice of the suicide prevention movement to raise awareness and support for policy initiatives.
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Responding to Advocacy Action Alerts: Responding to emails from the AFSP Policy and Advocacy Office alerting them to legislation and policies requiring their support.
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Contacting Government Representatives: Using the AFSP Action Center to easily contact federal and state public officials to advocate for specific policies.
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Participating in Advocacy Events: Assisting in planning and attending events such as state Advocacy Action Days, where advocates urge state support for suicide prevention legislation.
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Hosting Advocacy 101 Presentations: Educating others about AFSP's advocacy efforts and how they can get involved.
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Meeting with Public Officials: Regularly meeting with public officials to discuss and advocate for suicide prevention policies.
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Logging Legislative Meetings: Tracking all legislative meetings and ensuring effective follow-up communication.
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Staying Informed on Legislation: Keeping up-to-date on federal and state legislation related to suicide prevention and mental health.
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Sharing Updates: Sharing information on legislative developments with their local chapter committees and the AFSP Policy and Advocacy Office.
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Representing AFSP: Representing AFSP in policy discussions, committee hearings, or legislative events as needed.
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Member of the National Society of Leadership and Success The NSLS is the nation's largest leadership honor society. Students are selected by their college for membership based on either academic standing or leadership potential. Candidacy is a nationally recognized achievement of honorable distinction.
RECOGNITIONS
Contact this candidate