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Patient Care Technician

Location:
Chardon, OH
Posted:
July 28, 2025

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Resume:

Jacqualyn Urbanowicz

Middlefield, OH *****

*********@*****.***

+1-440-***-****

Professional Summary

Energetic and thorough employee who excels in a fast paced environment. Commended for good work ethic and prompt attendance. Authorized to work in the US for any employer

Work Experience

Patient Care Technician

Ohman Family Living-Middlefield, OH

January 2024 to Present

Patient care

Line Attendant

Great Lakes Cheese-Hiram, OH

November 2023 to January 2024

Pack cheese

UH University Geauga Medical

January 2016 to December 2023

Sterile Process Department

● Cleaning sterilizing equipment

● Organizing surgical instrument trays

● Recording sterilizer test results

● Stocking and inventorying crash carts

Environmental Services

● Maintained a clean and sanitized

● environment for patients

Resident Concierge

Heather Hill Hospital

January 2001 to November 2023

● Former STNA

● Assisted and cared for patients after strokes and surgeries

● Established and maintained relationships with patients and their families

● Made decisions and solved problems with medications and dietary issues

● Delivered equipment to hospital rooms

● Scanned, documented, and recorded information for accurate patient records

● Maintained records of inventory and usage of supplies

● Operated standard office equipment

● Attended training sessions to keep nursing skills current Client Service Administrative Assistant

VCA Burton Animal Hospital-Burton, OH

January 2021 to December 2022

● Multi-line phone

● Client services

● Schedule and Reschedule appointments

● Fax and email records and prescriptions

● Opening and closing clinic

Troy Innovative

January 2020 to December 2021

Finishing Department

● Check routing paperwork

● Buff finished parts

● Check all measurements

● Clean and process part

Medical Secretary

Americare Kidney Institute

January 2018 to December 2019

● Multi line phone

● Scheduled and rescheduled appointments

Quality Control Specialist

Troy Manufacturing Company, Inc.

January 1994 to December 2000

● Inspected and cleaned surgical needles

● Communicated in a professional manner

● Performed electropolishing of sutures and trocar needles

● Packaged surgical products for shipment

● Documented and maintained records for finished and defected

● Handled and moved packages of medical equipment for shipment

● Organized and prioritized work area

Patient Care Nursing Assistant

Geauga Women's Specialists

● Multi phones

● Emails,faxes

● Scheduling appointments

Teacher’s Assistant/Aide

Timmons Elementary/Preschool

● Substitute Aide for disabled student

● Use of therapy equipment for the student

● Monitor interaction with other students

● Set up for class learning

● Attend to all needs of the student

Education

Auburn Career Center

January 2014 to December 2014

Diploma in Introduction to Computers

Lakeland Community College

January 2011 to December 2011

Skills

• Detail oriented and organized

Excellent written and verbal communication skills Strong interpersonal skills

Client service and relationship building skills

Proficient using Microsoft Office

• Multi-line Phone Systems

• Front Desk

• Medical Records

• Hospital Experience

• Vital Signs

• Cleaning Experience

• Cash Handling

• EMR Systems

• Patient Care

• Microsoft Outlook

• Quality Control

• Medical Office Experience

• Medical Scheduling

• Dementia Care

• Environmental Services

• Microsoft Word

• Medical Terminology

• Phone Etiquette

• Phlebotomy

• Customer service

• Typing

• Clerical experience

• Negotiation

• Front desk

• Hospital experience

• Medical terminology

• Quality control

• Communication skills

• Organizational skills

• Microsoft Office

• Computer skills

• Data entry

• Microsoft Excel

• Care plans

Links

http://E.High

Certifications and Licenses

Jacqualyn Urbanowicz

January 2018 to Present

Phlebotomy certification

#OH-2006-17690

Certified Phlebotomy Technician

January 2018 to Present



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