Jacqualyn Urbanowicz
Middlefield, OH *****
*********@*****.***
Professional Summary
Energetic and thorough employee who excels in a fast paced environment. Commended for good work ethic and prompt attendance. Authorized to work in the US for any employer
Work Experience
Patient Care Technician
Ohman Family Living-Middlefield, OH
January 2024 to Present
Patient care
Line Attendant
Great Lakes Cheese-Hiram, OH
November 2023 to January 2024
Pack cheese
UH University Geauga Medical
January 2016 to December 2023
Sterile Process Department
● Cleaning sterilizing equipment
● Organizing surgical instrument trays
● Recording sterilizer test results
● Stocking and inventorying crash carts
Environmental Services
● Maintained a clean and sanitized
● environment for patients
Resident Concierge
Heather Hill Hospital
January 2001 to November 2023
● Former STNA
● Assisted and cared for patients after strokes and surgeries
● Established and maintained relationships with patients and their families
● Made decisions and solved problems with medications and dietary issues
● Delivered equipment to hospital rooms
● Scanned, documented, and recorded information for accurate patient records
● Maintained records of inventory and usage of supplies
● Operated standard office equipment
● Attended training sessions to keep nursing skills current Client Service Administrative Assistant
VCA Burton Animal Hospital-Burton, OH
January 2021 to December 2022
● Multi-line phone
● Client services
● Schedule and Reschedule appointments
● Fax and email records and prescriptions
● Opening and closing clinic
Troy Innovative
January 2020 to December 2021
Finishing Department
● Check routing paperwork
● Buff finished parts
● Check all measurements
● Clean and process part
Medical Secretary
Americare Kidney Institute
January 2018 to December 2019
● Multi line phone
● Scheduled and rescheduled appointments
Quality Control Specialist
Troy Manufacturing Company, Inc.
January 1994 to December 2000
● Inspected and cleaned surgical needles
● Communicated in a professional manner
● Performed electropolishing of sutures and trocar needles
● Packaged surgical products for shipment
● Documented and maintained records for finished and defected
● Handled and moved packages of medical equipment for shipment
● Organized and prioritized work area
Patient Care Nursing Assistant
Geauga Women's Specialists
● Multi phones
● Emails,faxes
● Scheduling appointments
Teacher’s Assistant/Aide
Timmons Elementary/Preschool
● Substitute Aide for disabled student
● Use of therapy equipment for the student
● Monitor interaction with other students
● Set up for class learning
● Attend to all needs of the student
Education
Auburn Career Center
January 2014 to December 2014
Diploma in Introduction to Computers
Lakeland Community College
January 2011 to December 2011
Skills
• Detail oriented and organized
Excellent written and verbal communication skills Strong interpersonal skills
Client service and relationship building skills
Proficient using Microsoft Office
• Multi-line Phone Systems
• Front Desk
• Medical Records
• Hospital Experience
• Vital Signs
• Cleaning Experience
• Cash Handling
• EMR Systems
• Patient Care
• Microsoft Outlook
• Quality Control
• Medical Office Experience
• Medical Scheduling
• Dementia Care
• Environmental Services
• Microsoft Word
• Medical Terminology
• Phone Etiquette
• Phlebotomy
• Customer service
• Typing
• Clerical experience
• Negotiation
• Front desk
• Hospital experience
• Medical terminology
• Quality control
• Communication skills
• Organizational skills
• Microsoft Office
• Computer skills
• Data entry
• Microsoft Excel
• Care plans
Links
http://E.High
Certifications and Licenses
Jacqualyn Urbanowicz
January 2018 to Present
Phlebotomy certification
#OH-2006-17690
Certified Phlebotomy Technician
January 2018 to Present