FRANK J. GALLINA
New York City Area 201-***-**** *************@*****.*** linkedin.com/in/frankjgallina Technology Leader
Talent for fusing business, analytics, emerging technologies, and industry trends to create executable strategies Performance-driven technology versatilist with a record of success marked by smart risk-taking and innovative thinking resulting in added organizational value. Partner with leadership to chart and execute IT strategies, drive mission-critical projects, guide transformations, and challenge the status quo. Engaging leader skilled at coaching teams, owning diverse technology portfolios, and delivering resolutions to complex business problems. Expert ability to lead implementations, integrations, and best-in-class support for business-facing technology. PROFESSIONAL EXPERIENCE
Reworld™ (Morristown, NJ) 2019-2025
A leader in sustainable waste solutions, committed to advancing zero waste initiatives and supporting sustainability goals through state-of-the-art technologies that reimagine, reduce, reuse, recycle, recover and renew. Sr. IT Director, Enterprise Functions [2019-2025]
IT Business Relationship Manager to Finance, HR, Legal, Marketing, and Procurement. Provided strategic leadership for a team of 10 IT professionals, 25 offshore application support resources, and a Robotic Process Automation CoE. Managed a $9M technology budget, consistently collaborating with business leadership to optimize spend and deliver value.
Executed against the CIO’s IT Transformation Strategy to redefine the organization structure by sourcing managed service providers for all application support and right-size the internal team to deliver projects for the business.
Re-imagined the ERP’s (PeopleSoft) ecosystem from the cloud infrastructure to the support teams. Through negotiations with multiple service providers, reduced spend by $1.5M annually and improved D/R capabilities.
Orchestrated the transition to a new offshore application support team within a 10-week timeline by collaborating with IT subject matter experts and Level-1 service desk agents, which saved $400K annually.
Assembled a Robotic Process Automation (RPA) Center of Excellence and initiated a program that spanned the Accounting, Treasury, Procurement and HR areas, which eliminated 10,000 hours of manual effort annually.
Partnered with multiple department heads to execute on business transformations that improved operational efficiency, employee engagement, and data accuracy, while enhancing reporting, support and scalability: o HR: Implemented UKG’s Time and Attendance solutions (Central and Dimensions), Workday’s Employee Engagement, Onboarding and Recruiting modules and integrated with DocuSign. o Finance: Implemented a new CoA with Oracle EPM in support of improved reporting for the annual budgeting and monthly forecasting processes. Leveraged MS Teams to develop an efficient shared support model. o Legal: Initiated a software search and directed the implementation of a legal matter solution, SimpleLegal. o Procurement: led the evaluation process of Source-to-Pay solutions, then led a cross functional team in the implementation of Jaggaer One, which simplified the ecosystem and saved $900K annually in license fees.
Partnered with Agile coaches as part of a department-wide migration from the Waterfall project management methodology to an Agile approach by leveraging Scrum and/or Kanban frameworks within Jira.
Led cross functional team with integrating technology of the company’s largest acquisition. Leveraged an Agile approach via Jira to manage efforts such as: MSP cloud migration, hardware refreshes and App consolidations.
Partnered with business leaders to correct broken processes that had been identified by auditors as IT control deficiencies. Remediated deficiencies by simplifying and documenting processes and educating key personnel.
Renegotiated SaaS contracts, saving $350K annually (Blackline, DocuSign, HubSpot, Oracle, Workday, UKG). FRANK J. GALLINA
New York City Area 201-***-**** *************@*****.*** linkedin.com/in/frankjgallina Loews Corporation (New York, NY) 2008-2019
A $17B diversified Fortune 500 company with businesses in the energy, hospitality, insurance and packaging industries. Subsidiaries include CNA Financial, Boardwalk Pipelines, Loews Hotels and Altium Packaging. Director, IT Investment and Financial Services [2014-2019] Drove business value and maximized IT resource efficiency in a technology demand management environment. Directed both strategic vision and tactical execution of business-facing technology initiatives. Partnered with external stakeholders to deliver SaaS solutions and strengthen internal team skill sets to consistently meet project deadlines.
Designed and implemented a Project Management Office (PMO) to establish a technology governance framework, resulting in an efficient use of IT resources and elevated project transparency for executive management.
Led a cross-functional project team through an organizational transformation of consolidating the operations of two actively managed trading portfolios (Loews & CNA) valued at more than $50B. o Saved $1M in annual IaaS fees and software subscription fees. o Improved operational efficiencies by implementing best practices for straight-through processing.
Quarterbacked digital transformations in partnership with business leaders resulting in the on-time implementation of SaaS solutions including Workday HCM / Financials, SharePoint Online, CorpTax, ACL GRC. o Saved $350K in annual IaaS fees and software maintenance costs. o Implemented digital workflows to streamline and automate business processes.
Mobilized a User Experience program by assembling a cross-functional team and implementing new processes to assess and deploy technology changes, which led to proactively identifying issues and preventing incident tickets.
Managed a $6M business-facing technology budget and captured opportunities to reduce costs. o Saved $250K after consolidating two instances of Bloomberg AIM. o Renegotiated annual subscription fee increases from as much as 30% to below 4%.
Initiated a discovery program to identify all third-party services managed by business units, which led to taking ownership of Identity Access Management and resulted in correcting access privileges and adjusting licenses.
Designed and spearheaded the development and implementation of automated processes to strengthen SOX control testing, which reduced audit preparation time by 50% and improved evidence accuracy by 10%. Manager, Application Systems [2008-2014]
Led and mentored a team of up to 20 direct reports in implementing business solutions, developing integrations and ensuring quality support for Accounting, Audit, Corporate Development, Investments, Office of the President, Tax and Treasury. Drove collaboration and consensus in robust relationships with senior executives, traders, and business partners. Crafted and enacted multi-year technology project roadmaps for the Investment and Finance business areas.
Partnered with the Chief Investment Officer to expedite the onboarding of additional trading technologies for a new global macro trading strategy, which increased the P&L of the corporate investment portfolio.
Composed and presented a recommendation for a new investment accounting system to the CFO and executive steering committee based on research and analysis performed throughout the RFP process. Seized opportunities to improve operational efficiencies by leveraging new technologies (SS&C’s Advent Geneva & Automate BPA). o Slashed execution times of automated trade, portfolio valuation, and reconciliation processes. o Simplified the investment accounting ecosystem by eliminating 15 custom applications. o Improved the disaster/recovery restoration times by leveraging the new system architecture.
Propelled operational efficiencies throughout the trade lifecycle process using continuous improvement. o Cut the manual entry of trade tickets by 90% and reduced monthly portfolio data fees by 80% o Accelerated overnight batch processing from 5 hours to less than 30 minutes.
Trained in the ITIL framework and participated in the implementation of ServiceNow ITSM suite of tools, which led to an integral role within the IT Change Advisory Board, Technical Review Board and User Experience Program. FRANK J. GALLINA
New York City Area 201-***-**** *************@*****.*** linkedin.com/in/frankjgallina RECENT AWARDS (REWORLD)
Chief Transformation Officer - Award for Excellence – Implemented a Temp Labor SaaS solution and automated integrations within an exceptionally compressed timeline in support of leveraging a service provider for all temp hiring. Chief Financial Officer - Award for Cost Savings – Won an inaugural contest that sought creative ways to generate net savings by documenting the benefits of moving to a BYOD mobile device policy. Chief Information Officer – Award for Project Execution – Led a cross-functional team in re-imagining the ERP ecosystem, where the project exceeded its objectives in cost savings and timeline without sacrificing service levels. VP Procurement & Strategic Initiatives – Award for Above & Beyond – Led cross-functional team in meeting compressed project timelines with the implementation of a Source-to-Pay SaaS solution and 15 automated integrations to the ERP. EDUCATION & PROFESSIONAL DEVELOPMENT
Rutgers University, Bachelor of Science in Computer Science Reworld™: Lean Fundamentals Neuro Leadership: Quality Conversions Lean Agile Intelligence: Agile Fundamentals Gartner: Research, Conferences, Peer Connects Impact International: Leadership Development
Gallop: Emotional IQ 2.0, Clifton Strengths Analysis SIM-NJ: Active Member, Monthly meetings on current IT topics PMI-NJ: PMP - CAPM Exam Preparation
TECHNICAL SUMMARY
Finance/HR: Oracle EPM, JDE, PeopleSoft Workday HCM, Financials UKG Dimensions, WF Central Investment: Bloomberg Anywhere, AIM* BNY PACE*, Performance* SS&C Geneva*, Portia* Legal/Marketing SimpleLegal Matter Mgmt Contract Works Contract Mgmt HubSpot CMS*, Marketing* Procurement: JAGGAER Jaggaer One* Beeline Enterprise VMS Supplier IO Supplier Attributes Enterprise/IT: Service Now ITSM Microsoft O365, SharePoint, Teams eSignature DocuSign*, Nitro Atlassian JIRA, Confluence UI Path Orchestrator* Fortra Automate BPA*
*System Admin
Smartsheet Project Mgmt Integrations SSO, sftp, API, Talend BI Alteryx*, PowerBI, Strategy