Account Manager B2b Sales
Resume:
SHEA-LYN YSASAGA
A C C OUNT M A N A G E R / S A L E S
CORE
COMPETENCIES
• B2B Sales & Client
Acquisition
• Customer
Relationship
Management (CRM)
• Strategic Account
Management
Contract Negotiation
& Closing
• Cross-Functional
Team Collaboration
• Sales Presentations &
Product
Demonstrations
• Time Management &
Multitasking
• Conflict Resolution &
Client Retention
• Marketing Support &
Promotional Planning
EDUCATION
ASSOCIATE’S DEGREE
Portland Community College
2015
Professional Associations
ICSC- International Council of
Shopping Centers- Committee
member
BOMA- Building Owners
Management Association-
Committee Member
CAI- Community Association
Institute- Events Committee
FRESH PDX- First Real Estate
Social Hour- President 2025-
2026
PROFESSIONAL EXPERIENCE
REGIONAL ACCOUNT MANAGER/SALES REP JUNE 2022– PRESENT Township Building Services
• Managed commercial janitorial service accounts, ensuring client satisfaction, contract compliance, and high-quality service delivery.
• Sold customized janitorial solutions to businesses, property managers, and facility directors by identifying their specific cleaning needs and offering value-added services.
• Developed proposals, negotiated contracts, and closed deals with small businesses, office complexes, warehouses, and multi-tenant facilities.
• Built and maintained strong client relationships through regular check-ins, site visits, and responsive
• Monitored quality of work through inspections and audits; implemented corrective actions as needed.
• Responded quickly to service issues or emergencies, ensuring minimal disruption to client operations.
• Achieved or exceeded monthly and quarterly sales targets by building a strong referral network and repeat business pipeline.
DISTRICT MANAGER OCTOBER 2021 – JUNE 2022
ADP
• Leveraged Salesforce and internal ADP sales tools to manage territory performance, accurately forecast revenue, and track KPIs.
• Spearheaded new business acquisition for ADP’s payroll and HR solutions within the small business segment (1–49 employees), consistently exceeding sales quotas
• Managed a full-cycle B2B sales process from prospecting to close, targeting small business owners through strategic cold outreach, referrals, and local partnerships.
ACCOUNT MANAGER/SALES SEPTEMBER 2020-OCOTOBER 2021 Cascade Provisions
• Specialized in B2B sales within the textiles and consumer goods industries, working directly with prospective clients to present tailored, value-added service solutions.
• Played a key role in preparing impactful client presentations and contributing to the development of the company newsletter to enhance client engagement and brand visibility.
• Successfully managed end-to-end project execution by monitoring deliverables across quality, cost, effort, and scheduling benchmarks.
• Effectively coordinated both internal teams and external partners to streamline processes and accelerate workflow, ensuring timely and high-quality outcomes. BARTENDER/SERVER JUN 2015 – PRESENT
Fat Milos Family Kitchen /Hilton (On-call)
Provided high-quality service in a fast-paced restaurant environment, ensuring memorable dining experience for guests. accuracy, and guest satisfaction. PROFESSIONAL PROFILE
Dynamic and results-driven sales and account management professional with over 5 years of experience delivering client-focused solutions across industries including payroll/HR services, commercial janitorial, and consumer goods. Proven track record of exceeding sales targets, managing full-cycle B2B sales processes, and building lasting client relationships through consultative selling and exceptional service delivery. Equally skilled in client retention and operational oversight, with a hands-on approach that ensures quality, responsiveness, and long-term value. Known for adaptability, strong communication, and the ability to thrive in fast- paced, target-driven environments.
*******.*******@*****.***
linkedin.com/in/shealynysas
aga
Oregon City, Oregon
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