Alicia Jones Phillips
******.*********@*****.***
+1(901) -364-5720
Professional Summary
Accomplished HR professional and Founder of Safe Harbor House of Transformation with expertise in talent management, employee engagement, and strategic HR initiatives. Demonstrated success in leading organizational growth, team development, and program implementation without direct recruiting responsibilities. Skilled in enhancing operational efficiency, fostering partnerships, and managing HR functions to support organizational objectives. Adept at creating inclusive work environments and driving employee success through strategic planning and innovative HR practices. Eager to leverage extensive leadership experience and HR skills in a role focused on talent management and organizational development.
Authorized to work in the US for any employer
Work Experience
Human Resources Coordinator
Florry Creative Care Corp.-Plant City, FL
December 2024 to Present
• Coordinated new hire onboarding activities, including preparing offer letters, conducting orientation sessions, and ensuring completion of required paperwork
• Assisted in the development and implementation of HR policies and procedures to ensure compliance with employment laws and regulations
• Supported performance management processes by assisting managers in setting goals, tracking progress, providing feedback, and facilitating performance reviews
• Collaborated with hiring managers to create job descriptions that accurately reflected position requirements and qualifications
Founder and CEO
Safe Harbor House of Transformation, Inc-Winter Haven, FL March 2020 to Present
• Strategic Planning and Vision: Crafted the organization and strategic direction, setting clear objectives for growth, service expansion, and community impact. Led the development and implementation of long- term plans to ensure sustainability and effectiveness in meeting our mission.
• Program Development and Management: Designed and launched comprehensive support programs, including emergency housing, educational workshops, mental health counseling, and job training initiatives. Review programs to effectively meeting the diverse needs of our community members.
• Team Leadership and Development: Built and led a multidisciplinary team of professionals and volunteers committed to our mission. Fostered a culture of collaboration, continuous learning, and excellence in service delivery.
• Partnership and Community Engagement: Established and maintained strategic partnerships with local businesses, government agencies, and other non-profits to enhance service offerings and community engagement. Actively represented the organization in media, public speaking engagements, and community events to raise awareness and support.
Talent Acquisition Coordinator
Primo Water Corporation-Lakeland, FL
June 2017 to April 2024
• Candidate Experience Management: Enhanced candidate experience by ensuring smooth communication and follow-ups throughout the recruitment process. Coordinated interviews, prepared meeting rooms, and provided timely updates to candidates regarding their application status.
• Onboarding and Orientation: Facilitated the onboarding process for new hires, including preparation of welcome packages, coordination of orientation sessions, and ensuring completion of necessary paperwork to meet compliance requirements.
• Data Management and Reporting: Managed candidate and recruitment data within the HR Information System (HRIS), ensuring accuracy and confidentiality. Prepared regular reports on recruitment metrics and candidate feedback to inform continuous improvement efforts. Education
M.B.A. in Human Resources
Saint Leo University-Dade City, FL
January 2022 to December 2023
Bachelor of Science in Finance
University of Memphis-Memphis, TN
September 1987 to May 1989
Skills
• HRIS
• iCIMS
• Marketing
• Communication skills
• Computer skills
• Recruiting
• Employee relations
• B2B sales
• Talent acquisition
• Microsoft Office
• Leadership
• Outside sales
• Human resources
• Management
• Negotiation
• Customer service
• HR Sourcing
• Sales management