Sales Agent Inbound

Venel Pierre

Email: **********@*****.*** Phone:407-***-****

WORK EXPERIENCE

Sales Agent/Insurance Broker

Steadily – Orlando, FL - June 2023 to Present

Through Sales force sold rental property Insurance utilizing 20 different carriers to find the proper match for customer.

Leads generated from inbound calls, and web leads that you need to call out to.

Responsible for learning and navigating all carrier sites and inputting all sales directly.

Inbound Sales Agent

Allstate – Orlando, FL - July 2021 to May 2023

Sells insurance policies to new and existing customers, including car insurance, home insurance, and other related products.

Implements sales strategies to increase revenue and achieve sales targets.

Maintains customer relations, addressing concerns and resolving issues in a timely and professional manner.

Conducts regular follow-ups with customers, providing information on new products and services.

Maintains accurate records and prepare reports for upper management.

Inbound Sales Agent

Liberty Mutual– Lake Mary, FL - August 2018 to June 2021

Assisted customer's insurance needs and suggesting/advising products and coverages based on their needs and exposure.

Utilized expert coverage and quoting knowledge to write personal lines like auto, home, renters, condo, earthquake, umbrella (PLP), watercraft, recreational vehicles, and motorcycles.

Operations Analyst

Sears, Roebuck and Co – Orlando, FL - February 2017 to July 2018

Created and interpreted reports across multiple excel sheets, utilizing VLOOKUP’s, functions/formulas, graphs, and pivot tables.

Delegated tasks for a team of 10, coaches team members, provides feedback, and fosters a positive team environment.

Identify variances, prepared detailed explanations, and corresponds with employees, management, and other stakeholders to implement action plans and resolve discrepancies.

Collaborates with cross functional teams to assist with department changes.

Edit and Proof marketing emails and letter materials to over 200,000 members.

Implement product strategies, analyze claims trends, gather department and shareholder feedback, and work closely with cross-functional teams to deliver successful product launches.

Assists with various departmental activities such as, reconciling reports, maintenance, and testing of system related changes, tracking production, validating automated processes, and/or monitoring workflows.

Sets deadlines, assigns responsibilities, and monitors and summarizes progress of tasks, and trainings.

Identify solutions to issues related to the performance of the business operations and report findings and recommendations to management for process improvement.

Sales/Relief Manager/Property Manager

Public Storage – Oviedo, FL - October 2013 to July 2017

Assisted the District Manager in managing a 400-unit property, ensuring renter satisfaction, and maximizing revenue.

Conducted property tours, showing available units to potential renters.

Processed rental applications and executed lease agreements.

Conducted regular inspections and submitted tickets for maintenance and repairs, coordinating with vendors and contractors as needed.

Developed and implemented marketing strategies to increase occupancy rates and revenue.

Managed tenant relations, including resolving disputes and addressing concerns in a timely and professional manner.

Prepared and managed budgets, ensuring expenses are kept within budgetary constraints.

EDUCATION & CERTIFICATIONS

220 Property & Casualty Insurance (P&C)

Received in 09/2018.

Health Insurance

Received in 03/2021.

A.A. General Studies

Valencia College - Fall 2012

Personal Fitness Trainer Certification

American Aerobic Association International (AAAI)

International Sports Medicine Association (ISMA)

Fall 2013

SKILLS

Strong organizational, project management, and analytical skills.

Leadership, and problem solving.

Proficient knowledge in Microsoft suite (Word, Power Point, Excel, Outlook, Teams, One note).

Contact this candidate