Supply Chain Inventory Management

STEFAN D. WYNN

Killeen, Texas

214-***-**** ********@*****.***

PROFESSIONAL SUMMARY

LOGISTICS COORDINATION SUPPLY CHAIN MANAGEMENT INVENTORY MANAGEMENT

Operations Manager with two decades of experience in utilizing automated warehouse management systems, including Manhattan and DLA’s DSS WMS system. A dedicated Supply Chain General Manager and United States Air Force Veteran, skilled in orchestrating complex supply chain operations and warehouse management functions. Proven leader with a strong commitment to operational efficiency, consistently delivering positive results in high-pressure distribution environments. Expertise includes inventory management, procurement, logistics, and team leadership, enabling the optimization of supply chain processes, cost reductions, and enhanced operational excellence. Focused on streamlining operations, improving customer satisfaction, and driving organizational growth and success in the competitive distribution industry.

Inventory Management

Logistical Planning

Procurement

Customer Service

Quality Assurance

Data Analysis

Compliance Management

Budget Management

Team Collaboration

PROFESSIONAL EXPERIENCE

Extra Space Storage Killeen, Texas July 2024 - October 2024

Assistant Store Manager

Managed daily operations of a storage rental facility, ensuring smooth functioning and high levels of customer satisfaction, leading to a 15% increase in customer retention and long-term client relationships.

Delivered exceptional customer service, achieved a 95% customer satisfaction rate and consistently exceeding service expectations, resulting in positive feedback and increased repeat business from customers.

Guided new customers through rental processes and agreements, providing clear explanations, resulting in a 20% increase in new rental contracts and better overall customer experience.

Surpassed sales goals by driving a 25% growth in rental unit occupancy, unit insurance sign-ups, and moving supplies sales, contributing directly to the overall store revenue and success.

Monitored, managed, and reported on monthly KPIs and required metrics, consistently meeting or exceeding performance targets with a 98% accuracy rate, ensuring optimal operational efficiency and effectiveness.

Maintained facility functionality, including regular sweeping, mopping, and light bulb replacements, ensuring a pristine environment for customers and reducing maintenance costs by 10% while improving overall appearance.

Executed independent tasks efficiently while collaborating with team members, improving overall team productivity by 15% and fostering a cooperative and productive working environment.

Coordinated errands and traveled to other store locations, ensuring timely delivery of supplies, services, and inventory management, while maintaining operational continuity across multiple locations and facilitating overall success.

FedEx Supply Chain DLA-Bahrain June 2021– March 2023

Logistics & Supply Chain General Manager

Directed and managed daily operations across multiple distribution sites, ensuring efficient planning, control, and successful task completion, resulting in a 15% increase in operational efficiency and on-time task completion.

Supervised a team of 81 on-site personnel, including 6 salaried managers, throughout 5 contract years, achieving a 20% improvement in employee retention and a 25% increase in team productivity.

Provided leadership and guidance in Distribution, Transportation, Warehouse Operations, Inventory Management, Quality Assurance, Safety, and Security, contributing to a 98% compliance rate with contract deliverables.

Scheduled work assignments to optimize resource utilization, ensuring a 98% on-time task completion rate while maintaining high-quality standards and reducing operational delays by 10%.

Collaborated with the on-site Facility Manager and third-party vendors to ensure the thorough and timely repair of items in need of maintenance, reducing downtime by 12% and improving equipment reliability.

Prepared and submitted weekly and monthly Contract Data Requirements List reports to the US government, achieving 100% compliance with all contractual obligations and deadlines.

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Managed a distribution center that consistently met or exceeded the required monthly inventory accuracy rate of 98% for three consecutive years, improving inventory control and reducing discrepancies by 5%.

Served as the Site Safety Officer, ensuring compliance with all OSHA and local safety requirements, which led to a 20% reduction in workplace accidents and improved overall safety scores.

Actively participated in the Quality Assurance improvement process, demonstrating strong knowledge of 5S principles and the 5 Whys methodology, resulting in a 10% improvement in overall process quality.

Monitored, maintained, and reported on all supply chain metrics and KPIs, achieving a 99% adherence rate to operational targets and continuously improving efficiency across departments.

Logistics & Supply Chain Operations Manager May 2018 - June 2021

Provided daily comprehensive management, supervision, and guidance to employees across various areas including Transportation, Warehouse Operations, Inventory Management, and Quality Assurance, ensuring strict adherence to contract requirements, resulting in a 98% compliance rate with operational standards.

Scheduled work assignments in Receiving, Storage, Picking, and Packing, effectively utilizing resources and maximizing productivity, which led to a 10% improvement in overall operational efficiency and a 15% reduction in labor costs.

Prepared and submitted weekly and monthly Contract Data Requirements List reports to the US government, ensuring 100% compliance with reporting deadlines and contractual obligations, achieving a 99% accuracy rate in all submissions.

Actively participated in briefings and conference calls with the US government to discuss project status, address concerns, and ensure alignment with project objectives, leading to a 20% improvement in client satisfaction.

Implemented effective supervision techniques to reduce inefficiencies and waste, executing cost-saving measures and quality controls that ensured tasks were completed 5% under budget and on schedule.

Coordinated with the transportation team to ensure the timely arrival of incoming shipments and the timely departure of outgoing shipments, improving shipping timelines by 15% and reducing late shipments by 12%.

Worked with multiple carriers, including DHL and UPS, to ensure smooth and timely movement of products, meeting delivery deadlines 98% of the time and improving customer satisfaction by 10%.

Managed hiring processes enforced employee discipline, and initiated terminations when necessary, ensuring a high-performing and compliant team, reducing turnover by 15%.

Conducted periodic reviews and updates of employee records, recommending promotions based on performance and qualifications, resulting in a 20% increase in employee morale and a 10% increase in overall team performance.

Ensured team members completed all required operational and safety training, serving as a mentor and coach, contributing to a 25% reduction in safety incidents and improving team skill development.

DHL Supply Chain Lockbourne, OH April 2017 – May 2018

Quality Assurance Supervisor

Developed and implemented an effective testing strategy that encompassed people, processes, and tooling, resulting in improved quality and a 15% increase in overall operational efficiency.

Provided leadership, performance feedback, mentoring, and career development planning to team members, fostering a supportive and growth-oriented environment that improved team performance by 20%.

Trained and mentored the QA team on best practices related to inbound shipments, cross docking, COPAK, kitting, and fulfillment of supplies and equipment, enhancing team productivity and accuracy by 10%.

Coordinated testing efforts of both internal and external resources, ensuring alignment with project objectives and achieving 100% project delivery on time and within scope.

Contributed to the development of project plans by outlining QA tasks, deliverables, deadlines, and time estimates using the WMS, improving task completion timelines by 12%.

DynCorp International Salahah, Oman February 2011 – December 2016

Medical Logistics Program Manager

Provided guidance and direction to medical logistics teams across Oman, Bahrain, and Abu Dhabi, aligning medical supply chain policies and procedures with organizational business objectives, leading to a 15% improvement in operational efficiency.

Collaborated with various internal and external teams to maintain seamless medical logistics programs, ensuring compliance with organizational performance work standards and procedures, achieving 98% compliance with all logistics processes.

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Developed, implemented, and managed strategies for procurement, inventory, production, scheduling, and daily supply chain operations, guiding team members to consistently accomplish department business objectives and improving overall department performance by 20%.

Interacted with vendors to follow up on purchase orders and evaluated open contracts, ensuring compliance with organizational supply chain directives, reducing procurement delays by 10%.

Directed the planning and procurement of automated refrigerator temperature monitors, resulting in annual recurring savings of $8.1K in man-hours and improving inventory tracking efficiency by 25%.

EDUCATION

Business Management Coursework Central Texas College

Certified Materials Management Coursework Community College of the Air Force

TECHNICAL COMPETENCIES

Microsoft Office 365: Outlook, Word, Excel, PowerPoint

Google Workspace: Gmail, Calendar, Contacts, Meet & Chat

Google Drive: Docs, Sheets, Slides

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