Data Entry Administrative Assistant

Delano D’Oyen

Lomita, CA 626-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Administrative Assistant / Customer Service Professional skilled in front and back office day-to-day operations. Adept in establishing and maintaining cooperative working relationships with customers, co- workers and supervisors. A quick and enthusiastic learner with excellent attention to detail who can absorb new ideas. Skillset includes organization, written and oral communication skills. Expertise in a customer-centric approach, providing a positive experience for customers. Active listener, with the flexibility to adjust, based on customers’ needs and issue resolution.

AREAS OF EXPERTISE

Administrative Office Management Phone and In-person Customer Service File Clerk Quick Books Microsoft Excel Data Entry Inventory Management Active Listening Problem Solving Accounts Payable Computerized Accounting Sales

PROFESSIONAL EXPERIENCE

Office Assistant/File Clerk - MDK Management, Carson, CA 2016 - 2024

Performed clerical duties such as filing, answering phones, emailing, scanning, faxing etc.

Assisted staff members with work assignments. Typed letters using Microsoft Word.

Entered data accurately on Excel spreadsheets. Mailed, Sorted, and filed documents.

Proficiently entered data into QuickBooks accounting software program. Administrative Assistant (Temp) - Mental Health America, Long Beach, CA 2015

Entered new data and updated information into the company database system.

Ordered and maintained office supplies for employees to complete their daily tasks.

Conducted a number of clerical duties, filing, answering phones, emailing, scanning, faxing etc.

Improved customer satisfaction with active listening, problem solving and communication.

Collaborated with team members to accomplish goals and meet target deadlines.

Prepared and sorted mail for distribution to the different corporate departments. Stock and Men’s Sales (Seasonal) - Nordstrom Rack, Redondo Beach, CA 2014 - 2015

Logged and entered merchandising and other data into the inventory system.

Stored merchandise in warehouse in preparation for sales distribution to customers.

Assisted customers with questions and information regarding apparel and other merchandise.

Maintained clean working environment for other coworkers and customers. Administrative Assistant / Data Entry - Providence Little Company of Mary Hospital 2010 - 2012

Recorded patient diagnostic information into company database, from numerous doctors.

Managed EHR and filed patient medical information and records in an organized format.

Typed letters and distributed E-mails to various departments throughout the hospital.

Prepared folders and other informational packets for meetings. Administrative Assistant (Temp) – Ramcom Industries, Inc, Torrance, CA 2008 - 2009

Assisted with accounts payable using QuickBooks.

Entered data in excel for employee payroll timesheets.

Worked as part of a team to maintain organization in the company.

Filed construction job documents. Coded invoices for billing accuracy.

Answered phones and contacted vendors regarding payments and invoices. EDUCATION

BS Degree in Business Administration

California State University, Los Angeles, CA

Computerized Accounting

ICDC (Vocational School), Lawndale, CA

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