Part-Time Sales Associate
Resume:
JENN
(HEWLETT)
BURMEISTER
TEAM LEADER
RETAIL EXECUTIVE
VISUAL MERCHANDISING
OPERATIONS
CONTACT
****.*.**********@*****.***
Elmhurst, IL 60126
RECENT WORK EXPERIENCE
November 2025 - Present
Sales Associate (Part-Time)
Gap, Oakbrook, IL
September 2024 - December 2025
Learning Experience Specialist
(Contractor)
The Aspen Group, Chicago, IL
• Assisted in organizing and
hosting in person learning
• Produced virtual on-line
trainings for clinical participants
and operations business leaders
• Reconciled rosters for
participants of both in person
and virtual learning
September 2021 - September 2024
Sales Associate (Part-Time)
Kie & Kate Couture, Elmhurst, IL
September 2018 - May 2019
Sales Associate (Part-Time)
DSW, Elmhurst, IL
PROFESSIONAL SUMMARY
A proven leader with over 25 years of experience, I have consistently demonstrated a track record of developing others, driving business results, and creating operational efficiencies. Known for my collaboration and partnerships, innovation, effective communication and creativity, anchored by the company's vision and purpose. My expertise spans operations management, P&L ownership, visual merchandising, developing talent and more– all aimed at driving an exceptional customer experience. Beyond my professional endeavors, I am a dedicated mom and active school volunteer, committed to fostering positive change both inside and outside the workplace. EXPERIENCE
January 2016 - Present
See recent work experience in left column
July 2013 - December 2015
Sr. Director, Field Leadership
Gap, Chicago, IL
• Responsible for 10 direct reports, 140-165 stores across 15 states,
$350-$400M in sales; member of Field Leadership Team
• Accountable for all operations of the Region, included sales plan, payroll, shortage, overall P&L and growth, hiring and people development and execution of brand vision
• Drove and influenced weekly, monthly, and seasonal strategies to meet business objectives
• Partnered with real estate and finance on real estate decisions for store openings, closings, and store remodels
• Maintained open dialogue between executive leadership team as well as other internal stakeholders regarding current initiatives
• Built relationships with key external partners to ensure successful implementation of business strategies
• Fostered a culture of collaboration and innovation among all departments within the organization
• Implemented effective change management practices that enabled smooth transition during times of organizational growth or restructuring
• Conducted regular performance reviews and provided feedback to staff members in order to foster professional development
• Leveraged strong communication skills to effectively collaborate with stakeholders at all levels of the organization
• Utilized data-driven decision-making approaches when evaluating potential solutions or courses of action
• Collaborated closely with department heads in order to develop an integrated approach towards achieving organizational objectives.
• Built and led high-performing teams with diverse skillsets and experiences
• Retained top talent through effective leadership, mentorship, and clear career paths
SKILLS
• Collaboration and Partnership
• Organizational Leadership
• Managing Company Vision
and Purpose
• Innovation and creativity
• Effective communication
• Hiring, Developing and
Retaining top talent
• Customer satisfaction
• Operations management
• Sales forecasting and
budgeting (P&L management)
September 2010 - July 2013
Sr. Director, Field Visual North America
Gap, Chicago, IL
• Led the Field Visual department, inclusive of 3 direct reports and 30 visual managers
• Served on the Field Leadership team, along with the SVP Stores and Operations, VPs of Field, Operations, Human Resources, Loss Prevention and Learning and Development
• Developed training programs for both field teams as well as District Managers
• Implemented new initiatives for visual merchandising and store productivity
• Maintained open dialogue between executive leadership team as well as other internal stakeholders regarding current initiatives.
• Built relationships with key external partners to ensure successful implementation of business strategies
• Fostered a culture of collaboration and innovation among all departments within the organization
• Leveraged strong communication skills to effectively collaborate with stakeholders at all levels of the organization
• Established metrics to measure the success of projects and programs against established goals
• Utilized data-driven decision-making approaches when evaluating potential solutions or courses of action
• Collaborated closely with department heads in order to develop an integrated approach towards achieving organizational objectives
• Proactively addressed stakeholder concerns and communicated information transparently
December 2003 - September 2010
Director, Field Visual
Gap, Chicago, IL
• Led the Field Visual teams in the Midwest, Southeast and Canada, inclusive of 7 direct reports
• Served on the Field Visual Leadership team along with 2 other Directors and the Sr Director of Field Visual
• Established training programs to be rolled out to all General Managers and Brand Managers in the field
• Ensured all new initiatives for visual merchandising were completed in a timely manner and to Brand standards
• Acted as visual business partner to Zone Vice Presidents
• Mentored and coached staff members, enabling them to reach their highest potentials
• Cultivated relationships with key internal and external stakeholders
AWARDS
• Sr. Leader Ambassador for
Academy of Leadership 2015
• Company Exceed Award Winner
2009
• Regional Exceed Award Winner
2006
• Exceed Award Winner Project
(RED) 2006
• Top Regional Performance
Award 2006
• People Development Award
2003
• Operational Excellence Award
1997
February 2003 - December 2003
Regional Visual Manager
Gap, Chicago, IL
• Helped to develop a store presentation book and set clear expectations and measurements for field execution
• Partnered with headquarters on store product assortment and created training tools and communication materials for visual merchandising directives
• Managed visual presentation training initiatives and execution for 150 locations, while training and developing the Regional Director and District Managers on visual merchandising initiatives and product launches
• Drove brand loyalty by ensuring exceptional customer experience through well-merchandised, visually engaging, brand appropriate environments throughout the district/market
• Resolved store specific merchandising challenges that required adaptations based on store architecture, inventory levels, and business trends, in line with the presentation book and seasonal strategies
• Created and maintained a positive work environment by providing ongoing training for visual associates
• Identified underperforming stores within the region and developed action plans to improve results
• Maintained accurate records of all regional visual activities, such as store visits, trainings
• Developed and implemented visual merchandising strategies to maximize sales in the region
• Conducted regular store visits to ensure proper implementation of visual standards
• Assisted store management teams with creating visually appealing floor plans
• Provided guidance and support to district managers on all aspects of visual merchandising
June 2001 - February 2003
District Manager
Gap, Cincinnati, OH
• Responsible for all phases of company operations for 13 stores, including leading a team of 13 Store Managers, 50 support managers, and more than 300 sales associates annualizing over
$45 million in sales
• Provided leadership guidance to store managers on how to best run their respective stores while meeting corporate goals
• Analyzed sales data from all stores within the district to identify trends and opportunities for improvement
• Conducted regular meetings with store managers to ensure compliance with corporate policies, procedures and standards.
• Coached store personnel on sales techniques, product knowledge, customer service skills, merchandising practices, cash handling procedures and loss prevention guidelines
• Managed payroll processes including tracking timecards and approving time off requests across multiple sites
• Reviewed financial statements from each location regularly and provided feedback for cost control initiatives
• Executed performance management processes to set up employees for success
• Established positive relationships with store managers, corporate representatives, vendors, customers, and other stakeholders in the district
• Collaborated with senior management to set and achieve district goals
• Shared best-demonstrated practices with team and across company
January 2000 - July 2000
Special Project Manager
Gap Brand International, Osaka, US
• Selected by senior leadership to relocate to Japan for 7 months for a temporary assignment to help open stores in Kobe, Japan
• Collaborated with stakeholders to define project objectives and scope, develop plans, and track progress
July 1996 - June 2021
Store Manager
Gap, Chicago, IL
• Oversaw day-to-day store operations to foster efficient and profitable operations
• Provided leadership and motivation to team members to increase productivity and efficiency within the store
March 1995 - July 1996
Associate Store Manager
Gap, Chicago, IL
November 1992 - March 1995
Assistant Store Manager
Gap, Cincinnati, OH
August 1990 - November 1992
Seasonal Sales Associate
Gap, Orland Park, IL
REFERENCES
References available upon request
.
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