Patient Care Medical Assistant
Resume:
VICTORIA JONES
Jacksonville, FL ***** 904-***-**** ********.*******@*******.*** WWW: Bold Profile Offering patient-centered approach with readiness to learn and grow in healthcare environment. Brings understanding of patient needs and care processes while developing strong communication and organizational skills. Ready to use and develop empathy and analytical skills in Patient Care Advocate role.
• HIPAA Regulations Knowledge • Patient Appointment Management
• Demonstrating Empathy • Client Support
• Effective Relationship Management • Medical terminology knowledge
• Patient Vital Sign Assessment • Electronic Medical Records Management
• Hands-On Patient Support • Patient Care Documentation
• Patient-Centered Care • Procedure Support
• Sample Collection and Processing • Sterilization Procedures
• Effective Appointment Coordination • Initiative in Problem-Solving
• Patient Care Planning • Detail-Oriented Mindset
Medical Assistant, 05/2024 - Current
Ascension – Jacksonville, FL
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments. Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
•
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
•
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
•
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Collaborated with healthcare professionals to develop care plans tailored to individual patient needs. Medical Assistant, 09/2022 - 02/2023
Nemours Specialty Hospital
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Called and faxed pharmacies to submit prescriptions and refills. Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
•
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed. Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
•
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
•
• Assisted with routine checks and diagnostic testing by collecting and processing specimens. Pediatric Medical Assistant Externship, 05/2022 - 07/2022 Family Medical Centers
• Obtained client medical history, medication information, symptoms, and allergies.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents. Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
•
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
•
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Prepared lab specimens for diagnostic evaluation. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
•
EDUCATION
Medical Assistant Technician Diploma: 06/2022
Florida Career College
High School Diploma: 05/2003
Westside High School - Jacksonville, FL
• BLS Certification
• Bloodborne pathogens Certification
• HIPAA Certification
CERTIFICATIONS
Contact this candidate