SAP WM/EWM/IM/MM Fucntional Consultant

JAMES ANTHONY GIVENS

Dallas Texas

Mobile: 415-***-****

*****.******@*****.***

SUMMARY

Principal SAP Consultant in SAP S/4 Hana WM/IM/MM/CRM/ SD /EDI/EWM production support modules

Successfully completed 12 SAP WM Integration Full Lifecycle implementations, US, Quebec, Montreal, Ontario, Alberta (2) SAP EWM production Support Go- Lives

SAP Business Systems Analyst Functional consultant, Implementation, Testing, Functional support, DPR

Successfully performed in the following roles: SAP WM Team lead, Trainer, Business analyst, Functional tester

Develop and maintain EDI mapping documents field level data, transformations between SAP IDOCs and trading Partners EDI format Leaders EDI Business Coordinator vendors ASN orders. Monitor EDI transmission.

Excellent analytical and strong problem-solving skills, years customer support.

International S/4 Hana SAP Integration EWM Hyper care support Supply chain management business process

Experience Aerospace Industry (Honeywell) Healthcare Industry (Abbott Laboratories) Manufacturing Company.

TECHNICAL PROFICIENCIES

Expertise

SAP ECC 6.0 ERP R/3 SD/MM/WMS/IM/S/4 Hana/ EWM 6.0 CRM Workforce Process Management and Talent Management solutions; ASAP Methodology; Requirements Definition, Gap Analysis, System Process, Implementation to post go-live support; Mercury test, Solution Manager, AS400 UAT functional testing, SAP CRM CS module, customer service module, Business Process Reengineering. DPR Reporting, Lead for end -user testing.

Technical Knowledge

SAP ERP Functional Analysis, Expertise in Post-live Regression Testing, User-Exits, UAT Testing, Reporting, Function Modules, Adobe Interactive Forms, Smart Forms; Legacy System Migration Workbench (LSMW), AS400, Functional user, Interface, Data Conversion that includes mapping configurations various SAP modules, HP Mercury Tools (Quality Runner) Oracle 12c, Web Base Testing, SQL Queries. SAP ABAP Debugging skills, working closely with WMS/SD/MM/EDI

ERP Modules

SAP ECC 6.0 ERP R/3 S/4 Hana, WM/IM/SD/MM/EWM/EDI, Employee Performance Management (OSA), Personnel Development, Organizational Management, Personnel Administration, SAP Query, SAP GTS Solution Manager, SAP Retail. Oracle 12c

Training and Education

SAP America, Six Sigma Greenbelt, 2024 - AI Generative Courses. I studied University of Phoenix Business Administration, ABAP training, WMS, MM, SD, EDI training, DPR, SAP ASAP and Agile methodologies business courses

PROFESSIONAL EXPERIENCE

Infosys Principal SAP Consultant WMS Production Support Lead - April 2018 -Dec 2024

• SAP WMS/EWM/ S/4 Hana - Team Lead working with associates providing Training and Production Support, Inbound, Outbound, shipments training RF guns, training assist during the Go-live process.

•Managed 25 + system users during the post go-live period to guarantee a smooth system transition and promote practices using the enhanced system

Training included Inbound and Outbound Deliveries, Wireless Warehouse transaction processing, and the use of (OPL) One-point-Lesson documentation for Warehouse, Manufacturing and QA supporting functions.

•Trained 28 b+ users at Food’s plant warehouse processes using SAP system features, WMS module (Receiving, Shipment and Production) and how to process the business transactions on SAP

•Elaborated, reviewed, tested and updated material content as needed to meet the current functionality and processes, vehicle Mounted Unit (VMU) Functional Tester and Trainer. Training warehouse business users the unique SAP business requirements and processes based on different plant or site requirements.

PetSmart Inc Headquarters

Senior SAP Production System EDI Support – SD/MM/AS400/DPR Phoenix, AZ Oct 2011 – March 2018

Senior SAP MM/SD EDI production support second level On-call SAP support for SAP ERP 6.0. Stakeholders include Store replenishment, real estate, and procurement and distribution centers. Working closely with Senior SAP business teams for issue incident production tickets resolution. Perform periodic monitoring of IDOC’s status, fix help-desk tickets daily basis, interfaces to and from SAP along with functional ABAP debugging, trouble tickets, resolve High incident tickets. EDI End-to-End testing with new carriers and vendors.

Monitor daily exception reports follow up with the SAP specific interfaces between WMS (Warehouse Management system) and GLMS (Global Logistics Management System) and BIW (Data warehouse) worked with the various IS Teams to discern the problem and get resolution. SAP project documentation to store defects within HP Quality center.

Senior SAP Business Consultant, – SAP test coordinator First Solar Chandler, AZ March 2011 – Oct 2011

Provided SAP support First Solar business associates at all levels to deploy scalable processes and system management; worked with end-user business community to collaborate/ define business requirements, helped gather business requirements, reports, interfaces, RIECF, provided expertise and solutions to fulfill business needs.

Functional tester the; Responsible for business process mapping, business requirement, testing configuration modules of the Implementation scenario using Project Blueprint. Helped create SAP project documentation to store within HP Quality center, defects.

Analyzed existing documentation and project tasks from former project members to determine the solution and remaining level of effort.

SSA Inc. Scottsdale AZ May 2010 -March 2011 AS400- Senior Credit Risk Analyst

Responsible for the hundred corporate accounts AS/400 system. Performed daily account receivables background check on high-risk customers, releasing orders, invoices, billing, collections communicating with plant managers, Sales, Customers service teams on various food shipments.

Communicating with all accounts sales managers on delinquent national accounts

Contact owners of food stores on past due invoices, and payments, alert customer services manager in shipping departments of account on credit hold

Post cash receipts, to National accounts, reconcile GL ledger, applies credits on returns goods.

BearingPoint Inc. Phoenix, AZ March 2004 – May 2010

Senior SAP Business Consultant, Technology Services

Honeywell Inc SAP SD Functional Support / Offshore Liaison

Provided SAP SD support in all areas of Workforce Process Management and Talent Management end-user business community to collaborate/ define CRM business requirements, provided expertise and solutions to fulfill business needs.

Analysis was documented to be used for future rollouts and retrofit of the live sites at the baseline level. Also Prepared check list & methodology for future rollouts / implementation in supply chain.

Scottsdale Insurance Company - BearingPoint Consultant Scottsdale, AZ Sept 2009 – Dec 2009 File-net functional tester

I conducted various tests on Risk Clearance components on Development and QA. Supported the Engineers in re-test and progress defects case analysis and presented initial finding based on gathered and analyzed evidence.

National City - BearingPoint Consultant Miamisburg, OH March 2007 – Aug 2009 AS400 Functional QA Tester

Responsible for the delivery of the Bio reports, gathering data on defects in business processes for Employee Performance Management; Co-lead the Business Requirements gathering, consolidation and harmonization workshops.

KLA-Tencor - BearingPoint Consultant San Jose, CA March 2006– Feb 2007 SAP R/3 4.7 – QA Tester, Defect Manager, Compliance Analyst

Created and imported test scripts into Mercury Test director and converted imported scripts into test sets for all testing cycles; Performed and executed user acceptance/integration testing for FICO, SD, SM, MM and PP R/3 modules. SAP –CRM CS module, customer service module, created functional requirements and being involved with process and functional design activities.

Guidant Corporation Medical Device Co San Jose, CA March 2000 – Feb 2004 Senior SAP Data Credit Analyst

Accounts Receivables Analyst give status reports to CFO and Controller weekly finance meetings; Managed over 400 accounts and gathered updates from the business Sales accounts and North- East customers, provided products services Northeast teams on a weekly basis.

EDUCATION

oSAP Americas - Solution Manager Training Las Vegas, Nevada

oAI Generative business courses - Completed

oSAP Retail MM/WM/SD/S/4 Hana/ EWM

oSAP01 – Overview of SAP Best Practices, SD, MM

oSM001/ SMI310 - SAP Solution Manager Overview and Tools in Detail

oSix Sigma Certificate training – Greenbelt 2007

o6 years On-line College courses training Yale University with BearingPoint

oDe Anza College – Business Management

oUniversity of Phoenix – Business Administration

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