Supply Chain Service Delivery

PROFESSIONAL SUMMARY

Logistics and supply chain professional with 20+ years of global experience optimizing procurement, inventory, and vendor management operations. Proven ability to deliver cost savings, streamline processes, and lead cross-functional teams in high-pressure environments. Skilled in contract negotiation, project management, and building strong vendor partnerships. Known for proactive problem solving, organizational precision, and a customer-focused approach that consistently enhances service delivery and operational performance.

Core Competencies

Global Supply Chain Management

Procurement & Vendor Relations

Project & Compliance Management

Inventory Control & Forecasting

Contract Negotiation

Cross-Functional Collaboration

Customer Satisfaction & Service Delivery

Team Leadership & Staff Development

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

QBR Reporting & Strategic Planning

PROFESSIONAL EXPERIENCE

Documentation Specialist

VRE Assist – Remote

Jan 2025 – Present

Manage and maintain real estate databases, ensuring documentation accuracy and compliance.

Process all offers and addendums in a timely manner to support smooth transactions.

Foster trust with clients through proactive and clear communication.

Child Welfare Specialist II

Oregon Department of Human Services (ODHS), Bend, OR

Jan 2024 – Jan 2025

Oversaw vehicle inventory and maintenance, ensuring safety and compliance.

Coordinated cost-efficient vehicle repairs and managed vendor relationships.

Delivered culturally sensitive services to diverse clientele.

Vendor & Inventory Manager

Caregility – Remote

Feb 2022 – Jan 2024

Maintained optimal inventory levels and streamlined procurement processes.

Created and managed purchase orders, tracked deliveries, and resolved vendor issues.

Developed SOPs for inventory control and implemented quality assurance practices.

Shipping / Production / E-Commerce Manager

Silipint, Inc. – Bend, OR

Aug 2020 – Jan 2022

Led a team of 20 across shipping, production, and e-commerce operations.

Improved order staging and inventory accuracy, reducing shipping delays.

Boosted team productivity and morale in a high-volume, deadline-driven environment.

Supply Chain Technician

St. Charles Healthcare – Bend, OR

Feb 2020 – Jul 2020

Picked and delivered medical supply orders with high accuracy using Workday.

Ensured timely and safe transportation of supplies to off-site facilities.

Maintained stock accuracy through cycle counts and daily inventory updates.

Global Manager, Operations Project Management & Compliance

Fujitsu Computer Products of America, Inc. – Sunnyvale, CA

Jan 2015 – Jan 2020

Led logistics and dispatch operations with a strong focus on regulatory compliance.

Built a comprehensive compliance framework covering C-TPAT, ITAR, and other U.S. trade regulations.

Streamlined logistics functions to reduce costs and improve delivery timelines.

Education

Associate of Arts

College of San Mateo – San Mateo, CA

Pre-Law Studies

Oklahoma State University – Stillwater, OK

Certifications & Training

Conflict Resolution

Six Sigma (specify level if available)

SCOR Model (Supply Chain Operations Reference)

Forklift Certification

Technical Skills

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Workday Inventory Systems

Database Management

QBR Preparation & Reporting

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