Front Desk Medical Scribe
Resume:
MIKAYLA DAVIS
Bronx, New York
***************@*****.***
Dynamic and detail-oriented professional with extensive experience coordinating and supporting complex processes in a clinical research environment. Proficient in data management, quality control, and client relations, with exceptional organizational and communication skills. Adept at thriving in fast-paced environments and managing multiple priorities to achieve successful outcomes.
WORK EXPERIENCE
Medical Scribe (Dermatology)
06/2024 to Present
Scribe America at Weill Cornell Medicine
New York, New York
● Documents patient encounters in real-time, ensuring accurate and comprehensive medical records.
● Assists healthcare providers by transcribing histories, physical exams, assessments, and treatment plans into the electronic health record (EHR) system.
● Accurately transcribes and integrates dermatopathology reports, including diagnoses, microscopic descriptions, and interpretations, into patient charts, ensuring seamless access for clinicians.
● Maintains compliance with HIPAA regulations by handling sensitive patient information with the utmost confidentiality.
● Manages and updates patient charts, including the History of Present Illness (HPI), Review of Systems
(ROS), and family and social histories.
● Demonstrates proficiency in interpreting and documenting key findings from dermatopathology reports, such as lesion morphology, staining results, and diagnostic conclusions.
● Streamlines workflow by organizing patient information and facilitating smooth communication between the healthcare team.
● Collaborates with physicians to clarify documentation discrepancies and ensure completeness of patient records.
Content Creator & Digital Marketer Scribe (MiksGlutenFree) Remote February 2024 – Present
● Managed and grew a multi-platform digital content presence (TikTok, Lemon8, YouTube Shorts, Instagram) focused on cool/trendy restaurants with gluten-free options, product/food reviews, and trending memes.
● Achieved significant audience engagement, reaching over 2,000 combined followers, 60,000+ likes, and over 800,000 total views across platforms. Produced more than four videos, each exceeding 100,000 individual views.
● Developed and executed content strategy, utilizing CapCut, Canva, and TikTok Editor to create engaging short-form video and visual content.
● Leveraged data-driven insights to optimize viewership, identifying effective keywords, phrases, and hashtags to boost reach and engagement.
● Collaborated with brands, successfully securing partnerships that resulted in complimentary meals and drinks.
● Managed community interaction, fostering a loyal and active audience base. Front Desk Administrator
04/2023 to 01/2024
Clinilabs Drug Development Corporation
New York, New York
● Provided a welcoming and professional first point of contact for all visitors, clients, and candidates, ensuring a positive initial impression.
● Efficiently managed a high volume of incoming phone calls, accurately taking messages, directing calls, and providing information in a courteous and professional manner.
● Sorted, distributed, and managed all incoming and outgoing mail, packages, and deliveries, maintaining organized systems for efficient retrieval.
● Proven ability to thrive in a multi-support role, demonstrating adaptability and a proactive approach to assisting various team members and departments.
● Provided proactive administrative support to team members, including calendar management, scheduling meetings, and coordinating appointments.
● Maintained a positive, energetic, and engaging demeanor, contributing to a positive and collaborative team atmosphere.
● Demonstrated strong organizational skills and meticulous attention to detail in managing multiple tasks and prioritizing responsibilities in a fast-paced environment.
● Possessed excellent verbal and written communication skills, effectively interacting with individuals at all levels, both internally and externally.
● Provided comprehensive general office support, including managing visitor logs, coordinating meeting room bookings, and ensuring the smooth operation of office equipment. Clinical Research Coordinator
04/2023 to 01/2024
Clinilabs Drug Development Corporation
New York, New York
● Managed technical requirements of study protocol, including lab work, monitoring and screenings. Prepared and submitted required documentation for institutional review board approval. Monitored patient enrollment and retention to meet study objectives.
● Managed communication between research sites, sponsors, and regulatory agencies. Coordinated with investigators to ensure compliance with study requirements.
● Managed studies with integrity, keeping protocol and regulatory compliance forefront. Documented adverse events and data covering side effects, conferring with investigators about reports and working with oversight agencies on management of incidents.
● Monitored active studies to verify compliance with facility’s protocols and regulatory standards, helping to protect personnel from legal issues.
● Contacted industry representatives to ensure equipment and software specifications necessary for successful study completion.
Team Lead
11/2022 to 04/2023
Clinilabs Drug Development Corporation
New York, New York
● Trained and supervised medical assistants (research) interns, and other team members to ensure data quality and compliance.
● Resolved conflicts between team members professionally and efficiently.
● Reviewed staff electronic and paper documentation for quality, timeliness and consistency. Bolstered employee morale and performance of direct reports through clear and transparent communications. Set clear expectations for team members regarding their responsibilities.
● Ensured all team members adhered to company policies and procedures. Medical Assistant (Research)
05/2022 to 11/2022
Clinilabs Drug Development Corporation
New York, New York
● Carried out experiments and research according to protocols laid out by primary researchers.
● Adhered to quality controls standards to preserve integrity of data and findings.
● Oversaw patient check-in by pulling charts, verifying data and organizing paperwork.
● Supported medical staff by answering phones and preparing supply orders.
● Performed venipuncture techniques including butterfly and straight stick for accurate blood specimen collection.
● Conducted 12-lead EKGs to assist in the diagnosis of cardiac conditions.
● Accurately measured and recorded vital signs including blood pressure, pulse, temperature, and respiratory rate.
● Assisted in patient preparation for various medical procedures, ensuring comfort and adherence to safety protocols.
● Administered routine laboratory tests and handled specimen processing for efficient diagnostic evaluation.
● Maintained detailed and organized patient records, ensuring HIPAA compliance.
● Supported physicians and nursing staff with clinical tasks, contributing to a high standard of patient care.
SKILLS
Records Maintenance - 4 years
Critical Thinking - 4 years
Interpersonal Skills - 4 years
Organizational Skills - 4 years
Team Collaboration - 4 years
Problem Solving - 4 years
Conflict Resolution - 4 years
EDUCATION
Michigan State University
Bachelor’s of Science
Psychology
East Lansing, Michigan
08/2018 to 05/2022
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