LEAH GAVIN
Indianapolis, IN ***** • 317-***-**** • **********@***.***
Professional Summary
Analytical and detail-oriented professional with over 30 years of experience in private and retail financial operations, AR/AP, accounting, recovery and research. Collaborative team player willing to find more efficient routes to accomplish tasks and best practices. Skills
• Accounting
• Accounts Payable
• Accounts Receivable
• Reconciliation
• Operations
• Customer service
• Purchasing
• Billing
• Mortgage loan review
• Underwriting
• Research
• Collections
• Auditing
Work History
ACCOUNTS RECEIVABLE SPECIALIST, 05/2025 to Current NEXSTAR
• Processed Lockbox Payments for TV station
• Pulled Aging Reports for course of action for collections and research
• Weekly Billing on TV stations for airtime, commercials and shows
• Researched past payments and made correction
• Reconciliation on client's accounts
PROPERTY MANAGEMENT COLLECTIONS, 01/2025 to 04/2025 KITTLE PROPERTY GROUP
• Processed all current housing voucher payments
• Process all mid-month payments
• Review and process HAP contracts
• Tracked Abate units to minimize loss
• Prioritize Collection efforts following guidelines and procedures ACCOUNTS RECEIVABLE AND COLLECTIONS/ DISPATCH, 09/2024 to 12/2024 GHW WASTE
• Maintained Account Receivable, Aging Report and Customer Service.
• Processed all forms of payments towards reconciliation.
• Researched customer's accounts for discrepancies and disputes.
• Maintained Aging Report and issue actions towards collections.
• Setting up services for customers needing containers for waste.
• Providing invoices and other documentations to customers ACCOUNTS RECEIVABLE/BILLING SPECIALIST, 04/2024 to 06/2024 QUEST SAFETY PRODUCTS
• Supported Accounts Payable, Accounts Receivable and Billing.
• Vouched a BOL for Accounts Payable
• Processed all Drop Ships to meet deadlines
• Billed all invoices electronically, by portals and mail.
• Maintained pricing spreadsheet for freight Cost
• Made phone calls on disputed pricing
• Reconciliation on aging reports.
COLLECTION/CREDIT SPECIALIST, 07/2023 to 01/2024
SMARTCARE SOLUTIONS
• Maintained a KPI portfolio for 1049 customer accounts.
• Researched accounts to find out what was causing delays in payments.
• Reached out to customers to establish a relationship and a good contact for collections.
• Made recommendations on service provided to delinquent customers.
• Processed disputes on customer's accounts.
• Provide recommendations on which accounts need to be written off.
• Created Excel aging reports for each customer account to be submitted. A/R ACCOUNTING SPECIALIST, 04/2011 to 05/2023
LIFESPAN PHARMACY (FORMERLY SKILLED CARE PHARMACY)
• Created policy, procedures and operated the Accounts Receivable department for the pharmacy.
• Maintained a Daily Cash Flow Spreadsheet to ensure accuracy and efficiency.
• Reconciled all payments paid to pharmacy private, third party, miscellaneous services, and facilities (nursing homes).
• Conducted Audits on medications and supplies.
• Processed all company write-offs and maintained all aging reports.
• Initiated customer service on delinquent accounts and collection attention. PURCHASING AGENT, 06/2007 to 03/2011
SENSIENT FLAVORS AND FRAGRACES – Indianapolis, IN
• Purchased ingredients and flavors from around the world for the food scientists to develop new products.
• Created specification files for future purchases for specific products to ensure consistency.
• Scheduled delivery services for products to be shipped from other countries going through customs and stateside.
• Sourced new vendors for purchasing needs.
• Found the best suppliers with the best competitive pricing. ACCOUNT PAYABLE SPECIALIST, 07/1995 to 06/2007
JPM CHASE (BANKONE) – Indianapolis, IN
• Ensured invoices were authentic and followed bank regulations and paid invoices in a timely manner.
• Processed over 15,000 invoices ($36ML) annually; provided excellent customer services internally and externally while meeting a time-sensitive deadline via SAP reports.
• Performed accounting functions, data entry, researched, and authenticated over 20,000 items yearly while following strict policies in order to monitor questionable and excessive expenses. Education
Business
University of Indianapolis - Indianapolis, IN
Indiana University - Bloomington, IN
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