Customer Service Data Entry

Paola Mendoza

San Diego, CA ***** *********@*****.*** 714-***-**** https://www.linkedin.com/in/paola-mendoza-b705956a/

Skills

Volunteer Hub Paylocity Communications Skills Strong Collaborator Microsoft Office Suite Outlook Excellent Time Management Skills Customer Service Focus Customer Experience Customer Service Skills Microsoft Word Scheduling Excel Multi-line Phone Systems 10 Key Data Entry Filing 60 wpm Tutoring CPR/AED/First Aid HRM Dara Entry

Volunteer Scheduling Coordinator

Jacobs & Cushman San Diego Food Bank - San Diego, CA

July 2018 to April 1

Scheduling corporate, community, Churches and individuals to volunteer at our warehouse

Monitor court order volunteers

Write letters for military, court order people and individuals

Maintain the Volunteer calendar

Manage the shifts in the volunteer hub the program that we use for our programs

Scheduling corporate, community, churches, schools and individuals to volunteer at our warehouse

Weekly Updates to upper management

Receptionist

Jacobs & Cushman San Diego Food Bank - San Diego, CA

September 2013 to July 2j018

Assists and Coordinate Meetings for all Department

Assist Nonprofit and EFAP (Emergency Food Assistance Program) Department

Assist Warehouse team

Assist Development Department

Assist Volunteer Department and supervise office volunteers

Assist all VP from the organization

Assist my department; Finance, HR and Administration

Morale Committee (organize fun events and motivation for my coworkers)

Purchasing for supplies that is needed in all operations/programs of the organization

Soup Kitchen Supervisor

Loaves and Fishes Soup Kitchen - Santa Ana, CA

January 2000 to June 2015

Logistics Coordinator for over 40 Volunteers and over 1000 Families

Directed Volunteers and Removed Obstacles

Lead Teachers for ESL Classes

Organized and directed over 4 yearly events

Settled Disputes between Families on Resource Allocation

Front Desk Receptionist

Work Creation Program - Santa Ana, CA

August 2012 to June 2013

Logistics Coordinator for over 40 Special Needs and Coaches

Assist Case Managers (behavioral and developmental programs)

Assist Consumers (our adult developmental clients)

Assist Job Coaches (schedule changes, phone calls, etc.)

Assist Office Manager (help with time cards, data entry, etc.)

Help with Internal Incident Reports, Filing, etc.

Assist the Human Resources with time cards, mileage, etc.

Tutoring

Santa Ana April 2011 - June 2013

Pre-Algebra & Geometry

Assistant to the Political Director and the Field Director

Democratic Party of Orange County - Santa Ana, CA

December 2006 to March 2007

Latino Outreach to develop a relationship with the party

Organizing at high schools’ democratic clubs

Ability to turn out and retain many students’ activists

Assist the Political Director and the Field Director

Organizer in the following Campaigns

Tom Umberg for Supervisor Democratic Party of Orange County

January 2007 to February 2007

Office Supervisor

Lou Correa for State Senate

September 2006 to November 2006

Office Supervisor

Recall Moller - Hawthorne, CA

March 2004 to April 2004

Office Coordinator

Claudia Alvarez for Assembly in the 64 District

2/2004-3/2004

Team Member

Lou Correa for State Assembly

October 2002 to November 2002

Team Member

California Teachers Association

September 2000 to November 2000

*** All the Campaigns tasks include all of the following:

Canvassing leadership training voter outreach and education precinct walking phone banking Get out the vote (GOTV) organizing and supervising the phone banks and the precinct walks coordinating volunteers

Education

Bachelor of Science in Human Services in Gerontology

California State University, Fullerton 06/ 2009

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