Customer Service Relations

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€ Technician - Resu... Save copy

Jerron Fox

*******@*****.*** 919-***-**** Benson, NC

SUMMARY

Seasoned professional with 22 years of experience, including a technician role at Deere-Hitachi. Skilled in operating

forklifts, managing inventories, and maintaining customer relations, Seeking to leverage technical expertise and strong

problem-solving abilities in a new Technician position.

WORK EXPERIENCE

Garner, NC

Technician Sep 2016 - Present

+ Install copper and fiber optic wire to ensure connectivity from customer premises to network distribution points.

* Operate company utility truck and ditch witch machinery for efficient wire installation and maintenance tasks.

+ Maintain customer service relations and facilitate communication between customers and management regarding

service claims.

Ryder Systems, Inc. Winston-Salem, NC

Storeroom Clerk Sep 2015 - Present

+ Operate forklift to efficiently load and unload delivery trucks, ensuring timely distribution of mate

+ Manage inventory, order parts, and maintain an accurate record of supplies to support operational needs.

Deere-Hitachi Kernersville, NC

Technician May 2005 - Dec 2014

* Operated forklift to efficiently load and unload delivery trucks, ensuring the timely movement of products and

materials.

* Conducted cycle count inventory to maintain accurate records of materials, contributing to the optimization of

stock levels and inventory management.

+ Managed the assembly of kits for production lines and facilitated the scanning, ordering, and replenishing of parts,

enhancing the overall efficiency of supply chain operations.

United States Army Fort Bliss, TX / Hanau, Germany

ight Wheel Mechanic/Fuel Handler Oct 1996 - May 2000

* Conducted comprehensive maintenance and repair services on various military vehicles, ensuring operational

readiness and efficiency.

* Safely operated a range of vehicles including Humvees and five-€@marucks, effectively transporting military

equipment as required

EDUCATION

Lee County Senior High School Sanford, NC

High School Diploma

CERTIFICATIONS

Forklift

Tugger

Combination Lift

Battery Reach Track

Hand Pallet Jack

Battery Sit Down

SKILLS

Microsoft Office

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