**/**** - ******* *********** **********
Independent Contractor, Marion, VA
Help install solar systems, electrical systems, general house construction, painting and other as needed.
**/**** - **/**20 warehouse
Scholle Ipn, Chilhowie, VA
Was suppose to be trained to work on my own on 2nd shift loading and unloading trucks. Did not receive any training to do the job I was hired to do, was not given a reason for being dismissed other then being told there were "other issues". Believe that the issue was that the supervisor did not want to hire me for reasons of her own. I swept the floor for up to 2 hours on most days due to a lack of forklifts. During this DAVID SKEENS
729 WALKERS CREEK RD, Marion, VA 24354
Phone: 276-***-****
Objective
Seeking full time employment utilizing previous work experiences, while willing to master new skills. Ability Summary
Have worked on both Windows and IBM AS400 systems
Have used and have a good working knowledge of the following computer programs. Excel (versions 2003 and 2007)
Lotus 123
Microsoft word
Powerpoint
Basic
Have created several excel spreadsheets to help track data or to help speed the data collecting process for work.
Equipment used:
Electrical stand-up lift Yale, Crown, Hyster, Raymond Sit down lift (both gas and electrical)---Clark, Toyoto, Nissan Ride on order pickers Clark, Atlet, Yale
Axxessor JLG
Crown WAVE
Kaizens
Shipping Material Flow January, 2005
Sand Paper 5s Event December, 2007
Quickwood Fladder Sander November, 2009
Dust System TPM May, 2010
Training
Introduction to Microsoft Excel 2002 July, 2003
Intermediate Microsoft Excel 2002 July, 2003
Employment History
time she did not offer to train me in any aspects of the job during this downtime, did not have access to a computer to try to train myself. I did use forklift to load and unload material but was not shown anything on receiving or shipping of materials even though I was hired on the basis of me having done the same type of work for over 15 years at Merillat.
10/2017 - 11/2019 Customer Advocate Team
TELEPERFORMANCE, Marion, VA
I handle revenue escalation calls for Fedex. Any time a front line agent has a question on a call or has a customer that wants to escalate to a manager for a revenue issue they transfer the call to me. I help resolve billing issues, handle irate customers, update customer account information, provide package tracking information, and research any other customer issue. 09/2016 - 02/2019 Security Guard
New Ridge LLC, Atkins, VA
Secure old Merillat building in Atkins, VA by making rounds to check all outside doors and grounds.
04/2014 - 08/2015 Temporary employee
Pinnacle Technology, Parsippany, NJ
Bundle moulding as it comes off of extruder lines. 01/2014 - 04/2014 Tax Preparer
Liberty Tax, Marion, VA
Prepare individual returns for taxpayers by entering all of their supplied information into the Liberty Tax computer program. Verify information given by the taxpayer by asking key questions on their filing status, sources of income and any expenses that they occurred in the course of the tax year. Check information to ensure that it meets all of the IRS regulations for the filing of the clients taxes. Obtain any additional information needed to ensure that the client 's tax return is complete and accurate. 03/1990 - 05/2013 2nd shift lead-Shipping
Masco Cabinetry, Atkins, VA
Second shift lead (No 2nd shift supervisor) with the following responsibilities: Manage employees with 3 separate start and end times to ensure all work was completed
Check orders for parts needing shipped
Ensure that all parts needed and available were pulled Ensure trucks were loaded
Make sure truck manifests were checked and were correct Make sure picks going on truck had proper labels and were put on proper truck
Correct any issues on labels or truck manifest
See that all in house manufactured parts were ticketed or put in pick location Ensure that all inventory corrections were done
Track and find "HOT" parts that did not make truck and send information to Plant manager and others
Key in production on "LINKS" system
Schedule maintenance work as needed
Send "Action items" as needed
Address safety issues
Check employees time on "KRONO" time system
Enter Employees time on plant time sheet
Answer e-mails
Do monthly department safety checks
Hold weekly safety meetings
Hold daily line meetings
File reports or forms as needed
Economics & Business/Management
Bachelor's Degree
Emory & Henry College, Emory, VA
Accounting
Associate's Degree
Southwest VA Community College, Richlands, VA
Electricity
Associate's Degree
Southwest Virginia Community College, Richlands, VA Electronics
Associate's Degree
Southwest VA Community College, Richlands, VA
05/2010 Hazardous Material Transportation
Masco Builder Cabinet Group
12/2001 Six Sigma Orange Belt
Juran Institute
Education and Training
Occupational Licenses and Certificates
Honors and Activities
PBL State Accounting Contest
First place Accounting 1, 1989
First place Accounting 2, 1990
Fletcher Greybeal Scholarship--1990, 1991
Detailed References
Darrell McCready
Joe Mitchell, Manager of maintance
Higher Education Center
835 Old Postal Rd
Lebanon, VA 24266
barbara curtis
365 highland circle
marion, VI 24354
*************@*****.***