Customer Service Personal Care

PIERRE MISSIE

Milton, VT *******@*****.*** 802-***-****

PROFESSIONAL SUMMARY

I am a bilingual accounting professional with a Bachelor of Science in Accounting, currently pursuing an MBA to deepen leadership, strategic, accounting, and finance skills. Brings strong customer service experience and a commitment to growing within a dynamic accounting or finance role.

EDUCATION

Master of Business Administration

Vermont State University Johnson, VT Expected graduation: December 2025

Bachelor of Science, Accounting & Business

Vermont State University Johnson, VT.

Graduated: May 2024

Accounting Certification, Bookkeeper Certification

QuickBooks Online Certification, Payroll Certifications.

Community College of Vermont/ Winooski, VT/ 2019

SKILLS

Accounting principles, GAAP knowledge, Bookkeeping, General ledger, Finance clerk, Accounts payable, Invoice processing, French & English, Excel proficient, Word proficient, Spreadsheet management, Scanner operations, Inventory management

WORK EXPERIENCE

Client Intake and Assessment

Klap6 (Vermont Disaster Family Shelters) Williston, VT Oct 2020 - Jun 2025

Conducted initial interviews with each new shelter resident to understand their unique needs, evaluate their eligibility for services, and assess their current housing situation.

Prioritized ensuring the safety of all residents by actively monitoring shelter activities, enforcing rules, and being prepared to respond to emergencies.

Provided essential support by distributing nutritious meals, supplying comfortable bedding and personal hygiene items, and ensuring the shelter facilities were clean and welcoming.

Personal Care Assistant

Meridian Homestead Senior Living Home, St Albans, VT Jan 2021 - Feb 2025

Provided daily personal care to residents, including making beds, giving showers,

shaving, feeding, and light housekeeping. Checked the catheter, emptied the urine,

cleaned it with alcohol and sanitized the patient’s genitals.

Tax Preparer-Aide

Vermont AARP South Burlington, VT 2020 - 2025

Covered tax preparation topics during training, including reporting requirements, self-employment income, eligible dependents, interest and dividend income, and tax regulations.

Teller

Community Bank South Burlington, VT May 2024

Trained in customer management and banking operations, including bank withdrawals, deposits, wire transfers, and bank transfers.

Finance Associate

Aspire Living & Learning Barre, VT Dec 2020 - Jan 2021

Managed office duties and processed accounting tasks such as accounts payable and receivable, disbursements, expense vouchers, and receipts.

Scanned checks and used Word and Excel for spreadsheet processing.

Accounting Clerk (temporary position with US Gov't)

US Census Bureau Burlington, VT Feb 2020 - Nov 2020

Managed the office's daily duties while processing payroll, QuickBooks, and other accounting tasks.

Performed payroll tasks

Care Provider

Carpenter's Family (Private Caregiver) Essex Junction, VT Jun 2017 - Mar 2020

Provided daily personal care to residents. Provided daily personal care to residents, including making beds, giving showers, shaving, feeding, and light housekeeping. Checked the catheter, emptied the urine,

cleaned it with alcohol, and sanitized the patient’s genitals.

Accounting Clerk (temporary position with Robert Staffing Agency)

DR Power Vergennes, VT Nov 2016 - Dec 2016

Processed vendors' bills and invoices, recorded daily transactions, journal entries, and general ledger check scans.

Prepared daily, weekly, and monthly financial statements used by top management during decisions on company direction.

Finance Associate (temporary position with ADCO Agency)

Resonance Frontier Market Solutions Burlington, VT Feb 2016 - May 2016

Prepared daily, weekly, and monthly financial statements used by top management for decision-making.

Worked closely with the Director of Finance to ensure good accounting and financial standards were followed.

Prepared invoices and emailed them to clients.

Conducted weekly banking reconciliation.

Landscaping

Vermont Furniture Gallery Williston, VT May 2007 - Feb 2016

Mowed the lawn, cleaned the yard, and maintained the building with deep cleaning tasks.

Contact this candidate