Customer Service Support
Resume:
Julie Bunyea-kelly
Arlington, TX
***********@*****.***
Professional Summary
Dedicated customer service professional with a passion for helping people and ensuring exceptional client experiences. Skilled in communication, organization, and teamwork, with the ability to thrive in fast- paced environments. A quick learner who adapts easily to new roles and responsibilities while maintaining a high standard of professionalism. HIPAA-
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
Premium Retail Services-Arlington, TX
March 2024 to Present
• Provide outstanding customer service while assisting customers with product inquiries and recommendations.
• Ensure organized and visually appealing product displays to enhance the shopping experience.
• Maintain accurate inventory levels and collaborate with store teams to optimize product placement.
• Build relationships with vendors and clients to drive customer satisfaction and sales. Floral Designer
Walters Wedding Estates/Joche w events-Dallas, TX
July 2022 to March 2024
• Created custom floral arrangements tailored to client needs, ensuring high customer satisfaction.
• Managed multiple projects efficiently while adhering to strict deadlines in a fast-paced environment.
• Maintained an organized workspace and trained new team members on best practices.
• Provided excellent communication and customer service to clients, ensuring their event vision was met. Server
OLD WEST CAFE-Arlington, TX
December 2019 to August 2020
• Delivered exceptional customer service in a high-volume restaurant, ensuring customer satisfaction.
• Handled cash transactions and managed POS system efficiently.
• Assisted in training new servers to maintain a high standard of service.
• Maintained cleanliness and organization in the dining area, ensuring a welcoming atmosphere. Assistant Preschool Teacher
Grace Fellowship Church-Grand Prairie, TX
August 2016 to May 2018
• Assisted in creating engaging lesson plans and activities for young children.
• Provided a nurturing and structured learning environment, fostering student development.
• Maintained classroom organization and assisted in monitoring student progress.
• Communicated effectively with parents and staff to ensure a supportive learning experience. Customer Service Representative
Dialog Direct/ silver and fit-Irving, TX
November 2014 to August 2015
• Provided top-tier customer support while handling a high volume of calls and emails.
• Worked with various health insurance companies to verify benefits and enroll members.
• Ensured compliance with HIPAA regulations while handling sensitive client information.
• Resolved customer inquiries efficiently, demonstrating problem-solving skills and professionalism. Education
High school diploma
Crosswinds High School-Grand Prairie, TX
Skills
• Customer service (6 years)
• Preschool experience (4 years)
• HIPAA (1 year)
• Customer support (1 year)
• Serving (5 years)
• Organizational skills (10+ years)
• Event Planning (2 years)
• Floral design (2 years)
• Hospitality (2 years)
Certifications and Licenses
Driver's License
May 2012 to February 2025
Contact this candidate