United States Air Force

Brandon Gomes

**** **** **** **, ******** City, TX 77459 832-***-**** (H) ************@*****.***

Microsoft Certified Professional (MCP)

Hard-working production and computer technician with certifications in both Microsoft Technology and industrial systems technology. Extensive technical background in imaging, printer installation, memory installation, hard drive installation, motherboard replacement and general troubleshooting. Expertise in developing and implementing test plans and test cases. Seeking challenging position with opportunities for expanding upon existing skill base. Qualifications

Microsoft Office Suite WLAN and LAN PC Troubleshoot connectivity issues between and Printer Hardware the computer and devices

Computer Diagnostics Firewalls and Ports Set up and perform scheduled preventative Installation and Configuration maintenance tasks to keep Windows Remote Link Software Active Directory healthy

Reimage Computers Used Windows utilities to manage hard Troubleshooting network connectivity drives

issues Printer support and maintenance.

Installing, maintaining, and troubleshooting Familiar with setting up, and LAN networks troubleshooting WAN and LAN networks

Installing operating system service packs, including IP addressing updates, and other security patches Implement a basic wireless network, and Installing, maintaining, troubleshooting, various topologies and uninstalling software, as well as Set up a wired/wireless LAN and make peripherals adjustments to get better service and

Maintaining and troubleshooting Windows communication XP, Vista, Windows 7/8/10 Customer Service

Technical Skills

A+, Active Directory, Hardware, database, Firewall1s, hard drives, inspecting, IP, LAN/WAN, Microsoft Office Suite-Word, Excel, PowerPoint, Outlook, Windows 7/8/10, Windows XP, Networking, mobile devices, peripherals, Printer, Troubleshooting, Vista, Windows Server, wireless LAN, VMware, Virtual Box, CISCO routers and switches, JD Edwards (proprietary software); MS Exchange Server; Window Server 2003

Education

My Computer Career 2016

Information Technology System Administration

Certifications Earned:

• Microsoft Technology Associate, Security

• Microsoft Technology Associate, Networking

Additional Industry Specialized Certifications in Progress: CompTIA A+ 1001/1002, MTA Mobility and Device Fundamentals, Mobility+, MTA Server Fundamentals and Security +, Server +, Networking +, and Linux Experience

Kik Corp. April 2017 to Current

Blow Mold Operator

Houston, TX

• Bring up blow mold machine from cold condition to full production operation to meet quality specifications.

• Performs daily set up and bottle size changeovers on all equipment and mechanically troubleshoot to keep all machines and equipment running properly.

• Ensure Blow mold machine is running in adherence to quality standards using a PLC to program information, evaluate and adjust when necessary.

• Perform quality checks, coordinate process operations to ensure efficiency and records daily production records.

Western Containers October 2014 to April 2017

Blow Mold Operator

Houston, TX

• Performed audits, weight and quality assurance checks.

• Adhered to quality control a blow mold processes and procedures.

• Provided troubleshooting and performed minor repair on blow molder and support Linux software.

• Made adjustments to blow molder to meet product specifications.

• Assisted with preventive maintenance and other mechanical changes.

• Prepared and documented daily production reports, including line efficiencies, scrap and downtime.

• Succeeded to surpass goal of 1billion bottles per year to 1.5 billion. Niagara Bottling December 2013 to October 2014

Production Operator/Production

Houston, TX

Enforced safety and sanitation regulations.

Directed and coordinated the activities of employees engaged in the production or processing of water and plastic materials, such as inspectors, machine setters, and fabricators. Conferred with other supervisors to coordinate operations and activities within or between departments.

Responsible for overall maintenance of production line, including starting and stopping of Palletizers, Blow Molder, and Packers.

Ensuring that information logs and forms were accurately completed and updated as needed. Maintained quality assurance requirements in accordance with company standards; troubleshooting production line and reporting all defects. Planned and established work schedules, assignments, and production sequences to meet production goals.

Inspected materials, products, or equipment to detect defects or malfunctions. Texas Instruments March 2009 to June 2013

Manufacturing Specialist/Line Technician

Houston, TX

Provided immediate supervision to a group of 27 employees, assigned tasks and checked work at frequent intervals.

Developed and implemented activities in production areas to meet production goals, quality cost and objectives.

Directed and coordinated multiple operations required in the manufacturing of company products.

Areas of responsibility included wafer fabrication, line maintenance, equipment engineering, process engineering and chemical-mix activities.

Recognized by upper management for establishing critical reporting documents. Lead a group of five peers, as the process yield team leader to achieve the goal of maximizing output while minimizing defective material.

Established PowerPoint slide shows and informative training videos to implement policies and procedures to inform employees on process yield and already established guidelines. After doing so human error, and also defects dropped and maintained under 0.02% in my area.

Art & Frame Direct December 2006 to October 2008

Billing Administrator

Orlando, FL

Accurately entered billing information in the Oracle database on a daily basis for accounts, some of which exceeded $500,000.

Resolved and disputed 10-40 customer and commercial accounts. Logistically implemented research techniques that were detailed oriented to inform customers on current and eligible products.

Specifically chosen as a member of a three-person team to set up and run the internet based site of the company, selling products totaling up to $50,000 per day. Appointed by upper management to oversee, calculate and enter data (Oracle) of 1000 to 1500 purchases for the company's yearly auctions at each of the 7 store locations. United States Air Force USAF July 2003 to December 2006 Security Forces

Eglin AFB, FL

Protected resources vital to our nation's security. Trained and qualified as a first responder.

Implemented several security measures for government installation entry and exit. Conducted patrol stops along with witness and victim interviews Involved in basic office duties such as incident and accident reports and individual statements. Completed three years of service with tours of duty in Afghanistan and Kyrgyzstan earning higher levels of security responsibilities.

Earned several decorative awards and medals.

Went through multiple levels of tactical training such a weapons, Asp, pepper spray, combat training, handcuffing procedures, combat lifesaver and CPR Training

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