Patient Care Medical Assistant

Jasmyne Johnson

Birmingham, AL *****

**********@*****.***

+1-205-***-****

Professional Summary

Obtain a full-time, mid-level phlebotomist position to apply my education and experience in a Healthcare career.

Work Experience

Cashier/ Assistant

305 A Taste Of Miami

November 2016 to Present

Duties: Order handling; Direct Customer Assistance; Managed Money; Food Preparation; Telephone Inquiries; Delivery; Complete Service Set up and Serve. Phlebotomist/Lab Assistant

Quest Diagnostics-Birmingham, AL

May 2024 to January 2025

1. Direct PT care

2. Blood draws.. difficult draws.. special testing 3. Expert level in blood retrieval

4. Processor

5. Knows Athena system... Quanium system

6. Microsoft system

7. Expert level in customer service.. PT comes first. 8. Team Player

9. Eager to learn new ways of doing things

10. Seeking longevity

Senior Phlebotomist, Processor

Complete Health-Trussville, AL

October 2022 to April 2023

Direct pt care

Blood draw

Process specimens

Sysmex machine

Clintex (CBC) machine

A1C machine

Tripponin machine

Spin down specimens

Phlebotomist

Uab kirkland clinic

October 2021 to April 2022

Patient care tech/ phlebotomist/ medical records/ front desk Caregiver

Right At Home

February 2016 to October 2016

Duties: Direct patient care according to the care plan -- prepare daily meals; daily chores; assist with daily living activities; assist individuals with their daily hygiene; administer medications. Front Desk Receptionist/Dedicated Care Manager

Chateau Vestavia

March 2015 to August 2015

Duties: Greeted and assisted customers; Answered phones and responded to customer inquiries. Patient Care Technician in PACU

UAB Hospital

September 2011 to April 2012

Duties: Performed vital signs; assisted with nurses with bedside care; drained GI tubes and chest tubes; emptied foley's; performed venipunctures, EKGs, and patient transport to and from surgery. Assisted in pre-op as well

Deli Associate

Wal-Mart Inc

February 2009 to October 2010

Duties: Prepared orders, prepared salad and sandwiches upon customer's requests; cut, sliced, and weighed

deli items such as meat and cheeses; educated customers on different types of deli products; clean food preparation and order areas.

Prepare: pre-packaged deli items pack them and label them appropriately. Customer Service Rep

Sitel, Corp

March 2007 to October 2008

Duties: Followed up customer calls when necessary; Upsold products and services; Completed call logs and reports;Answer incoming calls and respond to customer's concerns;Managed and resolve customer complaints.

Sold products and place customer orders in the computer system. Identified and escalate issues to supervisors.

Provided product and service information to customers Education

Diploma in Medical Assistant

Tri-State Institute - Birmingham, AL

October 2009 to July 2011

High school or equivalent

George Washington Carver High School - Birmingham, AL August 2001 to May 2004

Skills

• Venipuncture

• Vital Signs

• Animal welfare

• Computer skills

• Microsoft Excel

• Patient care

• Communication skills

• Laboratory experience

• Microsoft Office

• Medical Terminology (10+ years)

• Employment & labor law

• Telephone Skills

• Pediatrics

• Office experience

• Vital signs

• Medical collection

• Insurance Verification

• Hospital experience

• Typing

• Documentation review

• Troubleshooting

• Phone etiquette

• Data entry

• Acute Care

• Data Collection (1 year)

• Cash handling

• Call center

• Laboratory Experience

• Front Desk

• Food Service

• Call Center (2 years)

• Triage

• Phlebotomy

• Organizational skills

• Medical administrative support

• Patient Care

• Front desk

• Senior Care

• Excel

• Blood sampling

• Courier

• Medical records

• Administrative Experience (2 years)

• Windows

• Clinical research

• Receptionist (2 years)

• Time management

• Quality control

• Employee Orientation

• Medication Administration

• HIPAA

• Specimen collection / processing

• Cash Handling

• Analysis skills

• Multi-line phone systems

• Team Member (5 years)

• Caregiving

• Fax (1 year)

• Food Prep

• Hospital Experience

• Healthcare (10+ years)

• Mail sorting

• Customer Service (10+ years)

• Customer service

• Patient service

• Fast Food

• Clerical Experience (2 years)

• English

• Medical office experience

• Data collection

• Administrative experience

• Medical receptionist

• EMR systems

• Clerical experience

• Customer support

• Medical terminology

• Experience Administering Injections

• Filing (1 year)

Certifications and Licenses

CPR Certification

Driver's License

CPR certified

First Aid Certification

BLS Certification

Additional Information

● Strong research skills

● Energetic and possess effective organizational skills

● Effective in establishing and maintaining interpersonal relationships through engagement, attitude and

service

● Quick learner and self-motivated with professional manor

● Ability to train new personnel

● Understanding of making decisions, creating new ideas, and problem solving

● Proven ability to work independently and embrace the continuous pursuit for new knowledge and awareness

Contact this candidate