Customer Service Insurance Agent
Resume:
CONTACT
ADRIENNE JANAY ARRINGTON
*** **** ****** ****** ****, AL 36867
********************@*****.***
PROFESSIONAL SUMMARY
Seeking a customer service position where I can leverage my communication and problem-solving skills to provide exceptional service to customers and contribute to the growth of the company. I aim to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. I want to ensure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
EXPERIENCE
07/21 - Present
Aflac - Columbus, Georgia - Insurance Agent
● Using my networking and consultative skills to help CEOs, business owners and HR managers determine which voluntary benefit programs suit their employees best.
● Enroll employees.
● Service Existing Accounts.
● Provide service for policyholders.
● Retain current client relationships.
11/2022 - 06/2025
WALMART- PHENIX CITY, AL - SALES ASSOCIATE / CASHIER
● Keep an accurate record of all transactions using the cash register.
● Collect payment from customers for items purchased using cash, check or credit card.
● Interact with customers to provide information on products and services.
● Process payment through electronic payment system.
● Resolved customer issues and questions.
● Implement store policies and procedures.
08/2021 - 06/2022
Meadow Lane Elementary School – Phenix City, AL - Office / Teacher Assistant
● Assist with the creation of an environment conducive to learning by catering to the physical, social and emotional growth of students.
● Ensured that all equipment meets sanitation and maintenance standards regulated by the State.
● Assist staff of filing and data input.
● Provide client services to parents of children.
● Ensured the safety guidelines in place for loading and unloading of students.
● Managed the safety and nutritional needs of the students.
● Ensured the school was safely secured at the end of the day.
● Answering calls and emailing.
EDUCATION
08/2018 - 05/2022
Central High School, Phenix City, AL - High School Diploma SKILLS
● Teamwork
● Time Management
● Communication
● Problem Solving
● Customer Service
● Multitasking
● Microsoft word, excel, powerpoint, docs, & outlook
● Professionalism
● Cultural competence
● Decision-making
● Computer literacy
● Classroom management
● Interpersonal abilities, sales expertise, and a solid understanding of insurance products and regulations.
Contact this candidate