Administrative Assistant Office Manager

Babetta L. (Bobbie) Merritt ****Nottingham Dr. Kaufman, Texas 75142 214-***-****

BACKGROUND SUMMARY

Highly qualified Administrative Assistant, Office Manager, and Patient Advocate.

Detailed, efficient and ethical.

Excellent management and financial skills.

Expertise in Account Receivable, Account Payable, Payroll, Collection Procedures, Public Relation and Human Resources.

Exceptional team player.

EXPERIENCE

Baylor Scott & White Sunnyvale Current

Administrative support to Nursing Services

Working with the schedule for nursing and CPT staff of the Med-Surg department using the Optilink program

Verifying and process payroll through the Kronos program

Point View Christian Academy---Combine, Texas 2020---2022

Established and maintained all student enrollment records per State Minimum Standards

Monitored and updated student health records

Maintained Personnel records—verifying State Minimum Standards were reached and maintained

Monitored annual teacher training

Accounts Receivable & End of Year Statements to Parents

Assistant to Director

CHM Retirement Plan Services 2013---2016

Third Party Administrator for 401 (k), Retirement and Pension Plans

Process Enrollment Procedure

Participant Loans—dealing directly with Investment Companies

End of year allocation and IRS filing

Maintain program compliance

Client/Customer Service

Baylor Heath Care System---Dallas, Texas 2006---2012

Medication Reimbursement Coordinator

Established inpatient and outpatient system wide program assisting uninsured and under insured patient population with drug reimbursement and maintenance medication.

Maintained highly detailed and confidential information.

Received in excess of $750 K in medication cost

Dealing with patients, family, medical staff, social workers and Pharmaceutical company personnel

Built a relationship with staff of all hospital locations involved while visiting and working within each hospital pharmacy

McKesson Pharmaceutical Company---Dallas, Texas 2005---2006

Medication Reimbursement Coordinator

Contract employee to Baylor University Medical Center while McKesson Pharmaceutical managed hospital Pharmacy

Ground up process for inpatient and outpatient program assisting uninsured and under insured patient population with drug reimbursement and maintenance medication.

Maintained highly detailed and confidential information.

Maintained all financial records, receiving and distribution of drugs involved in the Patient Assistance Program

Dealing with patients, family, medical staff, social workers and Pharmaceutical company personnel

Baylor University Medical Center---Dallas, Texas 1999---2005

Pharmacy Data Management Coordinator-Payroll

Maintained Time and Attendance system

Ensured accuracy of payroll for 200 + pharmacy employees

Designed and produced various forms and record keeping methods for department use

Prepared employee Personnel Action Notice as needed

Maintained high level of business ethics within payroll office

Compiled written policy and procedure for department timekeeping and payroll

Managed high rate of accuracy during Hospital wide payroll system conversion

Instrumental in department system conversion

Prior years’ experience includes Office Administration, Bookkeeping, Human Resource, Office Management, Payroll

Administrator, Accounts Receivable, Accounts Payable, Collection Procedures and Public Relations.

Served as President of Independent Trust Company

Administrative Assistant to the Dean of the School of Business-University of Mary Hardin-Baylor

Secretary/Co-Owner of Republic Business Forms

Worked directly with clients, students, staff and CEO’s

Instrumental in resolving issues

Establishing permanent records and enforcing policy and procedure in order to create a positive productive working environment

Self-Starter and team player

Responsible for total processing, distribution and maintenance of multi-state bi-weekly payroll in excess of $500 K, using ADP program

Redesigned and simplified record keeping process with a Company savings of $5K+ annually.

Compiled Payroll Policy and Procedure for distribution to Company stores.

Trained S/W Region personnel to properly execute paperwork for timekeeping and payroll process with a 95% success rate.

Customer Service and Patient Advocacy

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