Assistant Director Contract Compliance

Amanda Melton

Blacksburg, Virginia I 540-***-**** I *********@*****.***

PROFESSIONAL SUMMARY

Accomplished Finance and Facilities Manager with extensive experience in strategic planning, operational efficiency, and cost-saving initiatives. Proven track record of managing organizational success through effective financial and facility management, with attention to data accuracy and reporting. PROFESSIONAL EXPERIENCE

Finance and Facilities Manager - Community Health Center of the New River Valley 2022 - 2025

• Directed financial management activities, including budgeting, forecasting, and reporting, to ensure fiscal responsibility and long-term sustainability.

• Developed and implemented cost-effective facility management strategies that comply with health and safety regulations.

• Oversaw maintenance and improvement projects across all facilities, enhancing operational efficiency and patient experience.

• Collaborated with cross-functional teams to align financial goals with organizational objectives, fostering continuous improvement.

• Analyzed financial data to identify trends and optimize resource allocation for strategic decision-making.

• Streamlined financial reporting processes, reducing month-end close time by 35% through automation and process improvements.

Director of Human Resources - Real Life Dental 2019 – 2021

• Managed employee relations, handling grievances and disputes with a focus on detailed documentation to ensure compliance and effective resolution.

• Developed and enforced HR policies and performance management systems, significantly improving employee retention through precise monitoring of performance metrics.

• Ensured compliance with HR legal requirements and reporting regulations, maintaining meticulous records to support audits and evaluations.

• Analyzed occupancy, budget, billing, and profit reports, reducing operating expenses by $40,000 annually and payroll costs by 20% through careful financial oversight. General Manager - Milestone Development 2015 – 2019

• Oversaw all aspects of hotel operations, including front office, housekeeping, food & beverage, and guest services, ensuring seamless daily operations

• Supervised 20+ direct reports, managing scheduling, interviewing, and training with a focus on maintaining comprehensive records of performance and feedback.

• Ensured exceptional customer service by effectively resolving guest complaints and issues, documenting resolutions to identify patterns and improve service.

• Produced comprehensive reports on occupancy, audits, reservations, and annual budgets, ensuring accuracy and clarity in data presentation.

• Ensured compliance with safety, health, and hospitality industry regulations, maintaining an 85% compliance rating

• Oversaw all aspects of hotel operations, including front office, housekeeping, food & beverage, and guest services, ensuring seamless daily operations

Front Office Manager - Newport Hospitality Services, Holiday Inn University 2009 - 2015

• Achieved Certified Hospitality Supervisor status for excellence in leadership and service through consistent attention to operational details.

• Communicated corporate objectives and provided regular updates to ensure alignment with organizational goals, meticulously tracking progress and outcomes.

• Coached team members in problem-solving and daily operations, maintaining detailed logs of training and development activities.

• Assisted in the hiring process, offering insights and feedback on candidates based on thorough evaluations.

• Created incentive programs that boosted staff morale and productivity, leading to higher guest satisfaction EDUCATION

Radford University

B.S. in Exercise Sport and Health

Education Minor in Coaching

SKILLS

• Budgeting and Forecasting • Strategic Planning and Execution • Data Analysis and Interpretation

• Facilities Planning and

Maintenance

• Financial Analysis and Reporting • Attention to Detail in Data Management

REFERENCES

• Krysta Inglett – 540-***-**** - **************@********.***

• Bronie Reynolds – 540-***-**** - ********@*****.***

• Danielle English – 540-***-**** - ************@*****.***

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