Margaret Hough
Data Integrity Coordinator/Administrative Specialist
Marietta, GA 30008
**************@***.***
Professional Summary
Highly motivated individual with excellent communication and customer service skills. I work well under pressure,thrive to meet deadlines a,team player,and exhibit good organization skills. I always use my time wisely.
Willing to relocate to: Sandy Springs, GA
Authorized to work in the US for any employer
Work Experience
Front Office Assistant/Call Center Representative
Northside Hospital-Atlanta, GA
September 2023 to Present
Work in call center environment answering high call volumes, scheduling/rescheduling appointments, verifying insurance, creating new patient charts by entering demographic and insurance information, scanning documents into charts, prepping charts for clinical staff and faxing medical records upon request.
Executive Administrative Assistant
Turning Point, Inc.-Sandy Springs, GA
November 2022 to September 2023
Perform Administrative duties including,answering phones,scheduling,insurance verification,scanning documents into EMR,collecting copays and daily reconciliation. Patient Services Center Representative
United Digestive-Johns Creek, GA
June 2021 to November 2022
Answer multiple phone lines,schedule for thirty providers, create charts by collecting patient data and insurance verification.
Administrative Coordinator II
Georgia Infectious Diseases,PC-Sandy Springs, GA
May 2019 to June 2021
Intake Coordinator for new patient care, and World Travel Care. Answer multiple phone lines,enter new patient demographics and medical records into Greenway Intergy System, schedule appointments for clinical and travel clinic,process medical records request, verify insurance,collect /prepayments,complete daily tasks for providers and process end of day/monthly accounts receivable reports. Medical Records Clerk/Receptionist
Hickory Cardiology Associates-Hickory, NC
March 2014 to May 2019
Process Medical Records Request, Using EHR, Making sure all request are handled in a timely manner, also assuring that all Hipaa Guidelines are met, when processing records. Answer multiple phone lines, often work as front desk Receptionist, checking patients in upon arrival, verifying insurance information, demographics
and processing insurance co payments. Maintain pacemaker, king of hearts, event monitor and holter monitor
charts and keep a record of the dates, they were placed on, or implanted in the patient. Rotate records out to archives for storage every three, months. Maintain the copier, fax, scanner. Call maintenance when there is an
issue. Keep record of received payments for medical records and note the patients chart when applicable. Scheduled Surgeries and Diagnostic Testing .
Medical Receptionist
Frye Care Urgent Care
November 2013 to March 2014
Performed daily practice duties, including answered phones, verified insurance and patient demographics, collected copays,processed payments,entered diagnosis codes using ICD Coding and greeted patients upon arrival and check in check out duties. Specimen Accessioner
Laboratory Corp of America-Hickory, NC
May 2010 to November 2013
Processed Specimens and packaged them for shipping. Phlebotomist Technician
Catawba Valley Medical Center
March 2006 to May 2010
Collected blood specimens and entered patient I information into the EMR system for test results. Education
A.A.S in Psychology
Catawba Valley Community College - Hickory, NC
September 2010 to May 2012
A.A.S in Information Systems Technology
Caldwell Community College and Technical Institute - Hudson, NC February 1992 to June 1994
Diploma in Business
Hiriten High School - Lenoir, NC
August 1980 to June 1984
Skills
• Medical imaging
• English
• Surgery
• Insurance Verification
• EMR systems
• Clerical experience
• Venipuncture
• Document management systems
• QuickBooks
• Childcare
• Data collection
• Medical Receptionist
• Transcription
• Documentation review
• Medicare
• Microsoft Access
• Medical Records
• Medical coding
• Microsoft Office
• Computer skills (10+ years)
• School experience
• CPT Coding
• Analysis skills
• Scheduling
• Typing
• Office management
• Medical records
• Database management
• Anatomy Knowledge (10+ years)
• Specimen collection / processing
• ICD-10
• Adobe Acrobat
• Nannying
• Word processing
• EHR systems
• Medical office experience
• Epic (1 year)
• EHR Systems, Athena, Microsoft,Excel, Spreadsheet and Billing (10+ years)
• Organizational skills (10+ years)
• Sales
• HIPAA
• Oracle
• Customer service
• Windows
• Medical terminology
• EMR (8 years)
• Medical Billing
• Health information management
• Microsoft Excel
• Laboratory experience
• Patient care (10+ years)
• ICD Coding
Certifications and Licenses
Phlebotomy
CPR Certification
First Aid Certification
Driver's License
Certified Notary Public
Certified Phlebotomy Technician
Additional Information
SKILLS
Excel, Microsoft Office, Outlook 365, EHR, EMR, Spreadsheet, Windows and Power Point LINKS
http://www.linkedin.com