Customer Service Data Entry

New Braunfels, TX 512-***-**** **********@*****.***

CHRISTINE NEIRA

WORK EXPERIENCE

Demand Planner Signify of North America Corporation SKILLS & COMPETENCIES

PROFESSIONAL SUMMARY

Administrative Support: Scheduling, invoicing,

data entry, records management

Customer Service: Professional communication,

conflict resolution, client support

Organization: Multitasking, time management,

workflow coordination

Team Collaboration: Reliable, adaptable,

Cross-department support, analytical

thinking

Technical Proficiency: MS Office ( Word,

Excel, Outlook), PowerPoint, Oracle, SAP,

ManMan, Lotus Notes, 10-Key Data Entry,

Typing 40-45 WPM

Managed multifaceted clerical, Customer Service, and Production Planning responsibilities Acted as a liaison between customers and internal departments to ensure efficient service Oversaw Production Planning schedules for assigned manufacturing work cells, maintaining operational efficiency

Handled capacity requirements over all manufacturing work cells including fabrication and paint Reviewed budgets and shortage reports to optimize Planning and meet customer demands Expedited job orders to achieve monthly financial targets and uphold customer commitments Implemented cost-saving measures by auditing inventory for unused products and strategically applying them to fulfill orders, reducing waste and maximizing resources. Assisted in Accounting and Order Entry departments to support business operations Placed purchase orders for metal castings and special paint aligned with MRP requirements, ensuring optimal inventory levels

Analyzed vendor quotes, confirmations, and pricing to make cost-effective purchasing decisions Updated purchase order, forecasts, and safety stock for casting materials Maintained proactive communication with suppliers to track shipments and resolve discrepancies Built and maintained strong supplier relationships to enhance business partnerships Assisted in the strategive development of the Supply Chain Process Investigated and corrected pricing discrepancies on purchase orders in SAP for assigned vendors, ensuring accuracy and alignment with contracted terms. Highly organized and adaptable professional with a strong background in administrative support, customer service,and supply chain coordination. Proven ability to excel in fast-paced, high-pressure environments while effectively managing multiple priorities and ensuring smooth daily operations. Experienced in scheduling, managingcommunications, resolving issues promptly, and supporting cross-functional teams. Recognized for a proactive, solutions-oriented approach, strong attention to detail, and clear communication—bringing efficiency andreliability to any business setting. Buyer/ Demand Planner Signify of North America Corporation Jan 2015 - Aug 2024

Jan 2021 - Jan 2022

EDUCATION

AWARDS & ACHIEVEMENTS

Seguin High School

STOP Achievement Award - DuPont safety training observation program Player Award; developed a survey process - May 2017 PIC (Participation In Excellence) Award Winner - 2018 2004

Aug 2005 - May 2006

2002 - 2005

May 2006 - Jan 2015

Sandwich Artist Subway

Shipping Clerk Signify of North America Corporation Data Entry Assistant Signify of North America Corporation Prepared make-to-order sandwiches for customers

Maintained a high level of customer service

Managed cash register to accurately and balancing input/output monetary transactions Generated and distributed daily production schedules for production work cells Accurately entered and maintained data on completed work to ensure up-to-date records Acted as the primary support for the supervisor, assisting in administrative and operational tasks

Generated and distributed shipping labels and work orders for all factory production cells to ensure seamless work flow

Verified the completion of all sales orders before shipment, ensuring accuracy and timelines Processed and invoiced orders

Prepared and printed Bills of Lading for truck drivers, ensuring proper documentation for freight transport

Leveraged problem-solving skills to located and resolve issues with misplaced or lost items, minimizing operation disruptions

Contact this candidate