Customer Service Part-Time Associate

Latasha Denice Casey

*************@*****.*** 708-***-****

Attributes for Success:

*Adaptable to change & stress *Computer literate & adept

* Customer service focused *Service Oriented

* Physically, mentally & emotionally fit *Strong team spirit motivation

Career Summary:

Davita Dialysis 2013 - Present

Foresenius Medical 2004 – 2013

Dialysis Centers of America 1996 – 2004

Position: Certified Clinical Hemodialysis Technician/CCHT

Responsibilities

*Apprising supervising Nephrology Nurse of patient condition & treatment

*Assisting patients experiencing renal failure with hemodialysis treatments

*Ensuring accurate patient chart or file notations with vital signs & other staff notifications

*Ensuring & monitoring the safety, comfort & quality of patients care

*Ensuring patient areas meet or exceed disinfectant & hygiene standards

*Maintaining & troubleshoot equipment & supplies

*Maintaining a pleasant environment & develop good report with patients & staff

*Maintaining confidentiality of patients & following policies & procedures

*Preparing vascular access & connect patient tubing

*Properly monitoring machine programing & settings

*Responding & follow through with patient concerns & questions with committed sincerity

*Routinely monitor patient’s progress, vitals & health care making necessary adjustments

Dollar General 2025 – Present

Position: Part-time Associate

Responsibilities:

*Assisting Management with employee supervision & training *Cash register/sales transactions

*Customer greeting and assistance *Implementing floor plan changes

*Maintaining, Reshelving & restocking inventory *Providing customer service needs

*Utilizing computers, scanners & various other inventory monitoring equipment as needed

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