Customer Service Data Entry
Resume:
RYAN
PICK
Alexandria, VA ****7
**************@*****.***
Skills Summary
Professional Musician with 20+ years of singing, flute playing, composing/arranging, conducting, and teaching various groups with varying skills. Highly skilled in teaching and training. Skilled in management and leadership. Advanced computer literacy and proficient in a wide range of Microsoft – based programs. 16 Hours of hands – on and classroom experience towards NABCEP PVA Utilities Scale Tracking System. Experience in money handling and working within a budget. Experience in data entry. Experience in creating and maintaining a database using Excel. Skilled in customer service. Highly skilled in teaching music. Experience in operating various sewing machines in a factory setting. Experience in hotel (Red Roof Inn/Winchester, VA) front desk and customer service. Experience as a clerk in medical facility (Kaiser Permanente): creation and maintenance of medical records, entering in of lab results, general office and secretarial duties. Education
Shenandoah Conservatory
• BME Music Education 1998 – 2003
Concordia University
• M.Ed. Educational Leadership / Curriculum & Instruction 2013 – 2015 Experience
State of Virginia: Tutor 2022 – 2025
• Assisted students enrolled in GED and RCC (Rappahannock Community College) classes
State of Virginia: Lead Tutor 2024 – 2025
• Assisted ESL students enrolled in the R.E.A.L. (Reading Enables All Learners) program
• Reported student progress to State Mandated Instructors 2
State of Virginia: Sewing Machine Operator 2022 – 2022
• Assembled shirts for staff and residents
• Added buttons, created button holes, stitching and patchwork
• Participated in frequent safety meetings
Fairfax County Public Schools: Music Teacher 2013 – 2018
• Taught General Music to grades Kindergarten through Sixth Grade
• Created and maintained a database of music and supplies
• Planned, organized, and prepared for performances
• Maintained extensive communication with parents, teachers, staff, and administration. Saint Paul United Methodist Church: Music Director 2013 – 2018
• Lead Adult Choir, Hand Bell Choir, and Children's Choir
• Created and maintained a database of music and supplies
• Planned, organized, and prepared for Sunday Services and special presentations
• Maintained extensive communication with Church members and staff Papa John’s: Driver 2013 – 2018
• Delivery Driver
• Money handling
Salient Solutions: Document Specialist 2011 – 2012
• Take minutes for weekly meetings and distribute accordingly
• Analyze, edit, and update manuals for web-based applications as needed
• Research and gather information for monthly reports sent to the government Certificates
May 15, 2025: OSHA 10 - Hour General Industry Safety and Health April 6, 2025: OSHA 10 - Hour Construction Safety and Health June 12, 2025: Federal Bonding Letter
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