Customer Service Los Angeles

Haidee Escoto

***** *. **** ** ***.***

Tulsa, OK 74146

539-***-**** • *************@*****.***

Highlights

•Exceptional customer service

•Positive attitude

•High level of interpersonal skills

•bilingual

•ins. Verification

•Banking

•Customer service

•Sales experience

•Cash handling

•Professional and organized

•Quick learner

•patient demographics

•multiple call exp.

Special skills

•Fluent in Spanish (speaking, reading, writing),

•Proficient in: Microsoft Word, Excel, Powerpoint, Windows 8

Education

Lock Highschool I Los Angeles, California

Graduated June, 2006

• Courses: Medical Assistant New Bridge College I California Graduated June, 2010

Work Experience

•Walmart-actual employment as cashier

•City National Bank(Bank Teller)

2024-2025

Banking computer program

Sales

Cash handling, customer service, loans, answering phones,copies, interacting with customers

•Family and Children Services( Staffing agency)

February, 2023- August, 2023

-excel - word -answering heavy call flow

•customer service -front desk

•patient demographics

-verify insurance for services needed

-creating charts

•Wheelchair Aqent I (LAX)

July 1, 2019 -June 22,2022

•Service

•Asisting disabled and elderly with mobility around airport • Educate customers about the products at our store to ensure their needs are met

•Manage and delegate daily functions as well as assist general manager with operations

•Barista/Supervisor I Starbucks/Sodexo Los angeles

12/26/2017-06/12/2019

•Provide excellent customer service to every client through a friendly, courteous, and positive attitude

•Recommend different products to customers and assure customer satisfaction

•Assist in stocking and preparing the store for daily operations

•Ensure sanitation and food safety

•MedicalAssistant/Front/Back Receptionist I Superior Care Medical Center 2/01/10-07/25/2010

•Learned about the different prescriptions needed to process each day

•Assist with stocking and inventory needs

•Interact with clients to learn more about their needs and daily operations within the Center

•verify insurance for services needed

•Server/Club Attendant I Sodexo October. 2008 — August. 201 Q o Promote daily specials and upsell products on the menu o Provide guests with excellent service to ensure their satisfaction o Educate guests about our products through an extensive knowledge of the entire menu

Extracurricular Activities

•Catholic Church Member I

Saint Michael Catholic Church 2018 — Present

•Sacred Heart Catholic Church 2018- present • Coordinator 2018

•Member 2019-2022

•Community outreach through car washes, yard sales, and general fundraising activities. 12 step member assisting, choir

Professional/personal References available upon request

Contact this candidate