Customer Service Sales Manager
Resume:
Ashleigh Smile
Expert in Customer Service, Sales, and Waitressing
Bristol, TN 37620
********@*****.***
Professional Summary
Use the skills I've gained from prior experience to keep your company successful, and also build a successful career with the company.
Authorized to work in the US for any employer
Work Experience
Promotions/Sales Manager
Buddz HQ-Blountville, TN
April 2014 to Present
Promoting shows, merchandise, sales, and upcoming appearances. Property Manager
Smile Properties-Tri-Cities, TN
April 2011 to November 2021
Over see all property maintenance and scheduling for repairs. Maintain common areas, keep clean. Screen new tenants, perform monthly inspections. Ensure all properties are liveable. Stay active in all communities I managed.
Server/Cashier/Hostess
Valentino's-Bristol, TN
July 2011 to August 2013
Bristol, TN
Server
* Take orders
* Bring customers food, appetizers, drinks, and desserts
* Cashier
* Clean tables, and clean restaurant
Sales/Advertisement Manager
Smile Floor Service-Bristol, TN
April 2000 to December 2012
All sales were approved by me, all Sales Representatives had to be trained on a weekly basis; new product, tactic, etc. Account Management, Customer Service (Customer Satisfaction 100% at all times). No customer left the company without a smile on their faces! All my job was surrounded by customers, which I love, people being a specialty of mine, I had to draw the Customers in and keep them with our company.
Customer Solutions Specialist
Sprint PCS-Bristol, VA
November 2004 to December 2006
Account Management
• Sales Quota weekly
• Customer Satisfaction
• Resolve all issues in one call
• Trained employees on new sales tactics
• Technical support
• Help desk
Education
Diploma
Tennessee High School-Bristol, TN
2000 to 2004
Skills
• Cash register
• Organizational skills
• Salesforce
• Relationship management
• Outside sales
• Telemarketing
• Customer satisfaction
• Negotiation
• Supervising experience
• Account management
• Construction
• Property management
• Sales management
• Administrative experience
• Basic math
• Cash handling
• Customer Relationship Management
• Recruiting
• Customer relationship management
• Property Management
• Retail sales
• Live chat
• Analysis skills
• Project Management
• Driving
• Retail math
• Cold calling
• Barista experience
• Business Development
• Microsoft Excel
• Compliance management
• SharePoint
• FTP
• Financial management
• B2B sales
• Communication skills
• Sales Management
• Google Suite
• Business development
• Tech savvy
• Math
• Project management
• Inside sales
• Social media management
• Upselling
• Computer skills
• Windows
• Research
• Microsoft Word
• Product development
• Documentation review
• Marketing
• Clerical experience
• English
• Databases
• Account Management
• Product demos
• Microsoft Office
• Painting
• Customer service
• Territory management
• Financial services
• Hospitality
• Technical sales
• Microsoft Office, Microsoft Word, Power Point, Sales, Customer Satisfaction (10+ years)
• Public relations
• Sales
• Microsoft Outlook
• Google Docs
• Outbound sales
• Customer support
• Warehouse experience
• Typing
• Operating systems
• Branding
• Store management
• Direct sales
• Help desk
Languages
• English - Expert
Awards
Customer Satisfaction
January 2005
Highest percentage of Customer Satisfaction, and Solutions (Sprint PCS) Number 1 Sales Agent within Call Center
December 2004
Sprint presented me with an award 13 months out of 15 months of employment. Remained # 1 entirety of time on the floor. The 2 months of training were the only months I wasn't able to compete for sales. Certifications and Licenses
Tech support
Present
Property & Casualty License
Certified Scrum Master
Driver's License
August 2023 to August 2031
Groups
Customer Service and Sales
November 2004 to Present
Trained new employees with knowledge and various techniques dealing with irate customers, once satisfaction is reached, offer products the customer would actually need. Additional Information
Currently taking a course in Property Management at PennFoster.
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