Information Technology Systems

Demetrius T. Simmons

Objective

Experienced IT professional with a robust background in team building, teaching, managing associates, programming, networking, and project management. Proven track record in developing and implementing company projects, handling software development, and providing systems support. Eager to contribute to a company’s success by leveraging technical skills and innovative solutions.

Education

2011-2015, Doctor of Management in Information Systems and Technology (DMIST), University of Phoenix

2009-2011, Master of Information Systems (MIS), Information Technology, University of Phoenix

2003-2006, Bachelor of Science (BS), Criminal Justice/Information Technology, Georgia State University (Dual Degree)

Work Experience

May 2000 – present – Computer Technician/Web Designer/Software Engineer

Simmons Computer Repair

Manage computer hardware and software issues for residential and business clients, ensuring timely and effective resolutions.

Design and developed websites for churches and local businesses, enhancing their online presence and user engagement.

Handle network-related issues and installed emerging technological equipment, improving connectivity and system performance.

Address various network-related issues and install cutting-edge technology for both residential and commercial clients.

Diagnose and repair hardware and software issues in residential and commercial settings.

Provide comprehensive IT support and solutions, addressing both hardware and software issues for residential and business clients, ensuring optimal system performance and user satisfaction.

January 2014 – April 2025 – Tax Specialist

Simmons Tax Service

Ensured optimal tax outcomes for clients by meticulously gathering financial documents and analyzing individual financial situations.

Utilized advanced tax software to enhance accuracy and streamline the documentation process.

Stayed updated on evolving tax laws to provide informed advice, ensuring long-term stability for clients.

Prepared tax returns of various types.

Accounting and bookkeeping services.

October 2022 – May 2025 – Substitute Teacher

Kelly Education

Followed the absent teacher's lesson plans and deliver instruction to students on various subjects.

Maintained a safe, positive, and engaging learning environment.

Motivated students to learn and encouraging participation in classroom activities.

Adhered to the school's rules and procedures, as well as those of Kelly Services.

Provided feedback and notes to the regular teacher about the day's activities and student progress.

Adjusted to different learning styles and needs of students.

Developed lesson plans, creates, and administers assessments.

June 2012 – February 2025 – General Manager

A Taste of Cindy’s Kitchen

Facilitated presentations and oversee human resource functions, promoting a cohesive work environment.

Engineered and implemented innovative projects, introducing new technology to streamline operations.

Created signage, menus, and design the company website to bolster marketing efforts.

Supervised staff, manage customer service interactions, and establish comprehensive policies and procedures for employee use.

Conducted Program Manager tasks which included developing and managing programs in a new company technology.

Lead AI presence at restaurant conventions, conferences, and summits. This includes helping to schedule content reviews, and overall online presence.

October 1999 – October 2022—Team Supervisor/Customer Service Representative

Applied Industrial Technologies

Managed daily customer service calls and deliver presentations on workflow details to supervisors and management personnel.

Executed maintenance on computer and printing devices, conduct information security tasks, record customer data for research, oversee project management initiatives, and perform security audits throughout the facility.

Conducted information security tasks and recorded customer data, ensuring data integrity and compliance with industry standards.

Led a team of 22 in developing and implementing software solutions, ensuring projects were completed on time and within budget, resulting in a major increase in efficiency over a short period of time.

Performed information security tasks and project management, reducing security incidents by 10.2% and improving workflow efficiency.

Managed network-related issues and installed advanced technological equipment, improving operational efficiency and connectivity.

Certifications

Connect and Protect: Networks and Network Security

Obtained – June 5, 2025

Paid Preparer Due Diligence Training

Obtained – June 12, 2025

Other Skills

ERP systems * program management * computer technician * web designer * software engineer * Python * Java * coding in C# * coding in C++ * database management * SQL network protocols * cybersecurity * cloud computing * team building * analytical skills * problem-solving skills * verbal communication * written communication * project management * problem solving skills * time management

References

Dr. Jeffrey R. Wimbush Sr., Sweet Home Missionary Baptist Church, 678-***-****

Edward Lackey, Deputy Sheriff, Paulding County Sheriff’s Department, 404-***-****

Willie Buchanan, Sergeant Major, U.S. Army, 770-***-****

Villa Rica, GA 30180 – Phone: 678-***-****

E-mail: *************@*****.***

Contact this candidate