Customer Service Food
Resume:
Chantal Bolden
Minneapolis, MN
************@*****.***
Professional Summary
Skilled crew manager with 5+ years of experience in the food service industry, specializing in team leadership and customer satisfaction. Proven ability to organize shifts, manage inventory, and maintain high sanitation standards. Certified ServSafe Food Handler, dedicated to ensuring smooth restaurant operations and enhancing customer experiences.
Work Experience
Crew Manager
White Castles-Minneapolis, MN
February 2018 to Present
Organizing shifts.
Handling cash managing inventory. overseeing customer service and satisfaction. Motivating and leading the team. working the cash register and drive-thru. Preparing orders.
Maintaining sanitation.
Ensuring the smooth operation of our restaurant.
Certified ServSafe Food Handler.
Customer Service Representative
Comcast-Mendota Heights, MN
June 2016 to January 2018
Adjust billing parameters as needed in case of contract changes. Research and resolve customer disputes and complex customer escalations. Accurately process sales tax, fees and other miscellaneous charges. Cashier
Dollar Tree-Burnsville, MN
March 2013 to May 2016
Provide excellent customer service to all customers. Handle cash and credit card transactions accurately. Maintain a clean and organized work environment.
Assist customers with any questions or concerns.
Count and balance cash drawer.
Process returns and exchanges.
Stock shelves and maintain inventory levels Requirements. Education
High school diploma
High School For Recording Arts - Saint Paul, MN
September 2004 to June 2008
Skills
• Research (5 years)
• Cashiering (10+ years)
• Cash register (10+ years)
• Shift Management (2 years)
• Kitchen Experience (2 years)
• Cooking (5 years)
• Computer Operation (10+ years)
• Food Service (5 years)
• Food Handling (5 years)
• Assistant Manager Experience (5 years)
• Food industry (5 years)
• POS (10+ years)
• Management (2 years)
• Sales (10+ years)
• Cash handling (10+ years)
• Merchandising (10+ years)
• Serving (5 years)
• Organizational skills (10+ years)
• Inventory Control (5 years)
• Restaurant Experience (5 years)
• Food Safety (5 years)
• Customer service (10+ years)
• Cleaning (10+ years)
• Food Production (5 years)
• Cleaning Experience (10+ years)
• Food Preparation (5 years)
Certifications and Licenses
Food Handler Certification
January 2024 to Present
ServSafe
January 2024 to Present
ServSafe Handler Certified
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