ANN
MITCHELL
Houston, TX
337-***-**** ***********@*****.***
Analytical, organized, results driven and experienced professional with over a decade of success in sales, finance and management within the insurance and automotive industries. Strong background in financial products, customer relationship management and meeting performance goals. Proven leader with the ability to drive sales, maximize revenue and deliver exceptional customer experience.
PROFESSIONAL EXPERIENCE
INTERNET SALES MANAGER
Ron Carter Auto Alvin, TX 2023 – 2024
• Managed BDC team responsible for online leads and inquiries to drive dealership sales.
• Developed and implemented effective internet sales strategies, increasing monthly sales volume.
• Cultivated strong relationships with customers, ensuring high levels of satisfaction and repeat business.
• Collaborated with the sales team to meet overall dealership goals.
F & I MANAGER / SALES
Hixson AutoPlex Leesville, LA 2018-2023
• Streamlined the F & I process to ensure compliance and enhance customer satisfaction.
• Successfully sold finance and insurance products, increasing dealership revenue.
• Trained and mentored sales team members to maximize their potential.
• Maintained a high approval rate for financing applications through effective lender relations.
AGENT
Shelter Insurance Companies Leesville, LA 2008 – 2018
• Provided tailored insurance solutions to clients, ensuring proper coverage for personal and business needs.
• Consistently exceeded sales goals through strong customer service and retention strategies.
• Built and managed a loyal client base through networking and relationship management.
• Conducted policy reviews to ensure ongoing client satisfaction and compliance.
EDUCATION
BACHELOR OF SCIENCE IN EARLY CHILDHOOD EDUCATION, NORTHWESTERN STATE UNIVERSITY
JUNE 2007
KEY SKILLS
• Automotive Finance & Insurance
• Internet Sales Strategy
• Customer Relationship Management (CRM)
• Team Leadership & Training
• Sales Performance Optimization
• Lender Relations • Compliance & Regulatory Standards