Call Center Customer Service

Keokuk Calvert

Keokuk Ann Calvert

Fresno, CA

***************@*****.***

+1-209-***-****

Willing to relocate to: Fresno, CA

Work Experience

Home Improvement call center

K-DESIGNERS-Sacramento, CA

April 2022 to June 2023

Kitchen/Customer Service

Cutco-Sacramento, CA

January 2022 to March 2022

• Handled inbound and outbound customer calls, providing excellent service and resolving issues in a timely manner

• Maintained a high level of professionalism and empathy while addressing customer concerns and complaints

• Identified opportunities for process improvement within the call center operations, leading to streamlined workflows and increased efficiency

Education

Some high school in High school studys

Highlands High School - Sacramento, CA

March 2016 to August 2020

Skills

• Cold Calling

• English

• Customer service

• Phone etiquette

Contact this candidate