Customer Service Night Auditor

Patricia Carter

Stockton, CA 415-***-**** ****************@*****.***

Professional Summary

Resourceful and dependable Administrative Professional with over 4 years of experience in financial operations, customer service, and regulatory compliance. Skilled in transaction handling, client communication, and data accuracy. Proven ability to thrive in fast-paced environments and build positive relationships. Bilingual in English and Spanish (basic proficiency). Seeking to contribute administrative and financial support in a banking environment.

Key Skills

- Cash Handling & Financial Reconciliation

- Customer Service & Relationship Management

- Banking Documentation & Compliance Support

- Data Entry & Account Maintenance

- Scheduling & Appointment Coordination

- Microsoft Office Suite (Word, Excel, Outlook)

- Recordkeeping & Filing Systems

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Professional Experience

Night Auditor

Aimbridge – Oakland, CA Apr 2024 – Nov 2024

- Processed nightly financial reports and ensured accurate transaction reconciliation

- Delivered exceptional service through phone and in-person interactions

- Handled sensitive data and compliance documentation in accordance with procedures Night Auditor

Vagabond Inn – Hayward, CA Feb 2020 – Dec 2023

- Maintained accurate accounting records and conducted audits for front desk transactions

- Trained new staff on customer service and financial operations

- Supported management with nightly operational reporting Personal Assistant

Hustman – Palo Alto, CA Apr 2020 – Nov 2024

- Scheduled appointments and travel for high-level professionals

- Responded to client inquiries and coordinated logistics with vendors

- Assisted with compliance recordkeeping and administrative oversight

- Maintain customer records and ensure data accuracy in banking systems

- Schedule appointments and coordinate meetings with clients Respond to client inquiries via phone, email, or in person with professionalism

-Order and manage office supplies, ensuring smooth daily operations Youth Leader

BAY-Peace Organization – Oakland, CA Apr 2013 – Nov 2019

- Led workshops focused on communication and conflict resolution

- Managed scheduling and support services for community events

Education

San Joaquin Delta College – Stockton, CA

Psychology Major

Dewey Academy – Oakland, CA

High School Diploma

Certifications

- Registered Alcohol and Drug Technician 2025

- Customer Service Training 2025

Contact this candidate