Administrative Assistant Data Entry

Tillie Maria Welch

202-***-****; ***********@****.***

EDUCATION:

Microsoft Suite Certification, Community College Preparatory Academy (Studying)

Completed Semesters at Strayer University, Montgomery College and Prince George Community College, Diploma, Northwestern High School, Hyattsville, MD

SKILLS:

Experienced utilizing Microsoft Suite: Microsoft Word, Outlook, Excel, Access and PowerPoint, Travel Logistics: Domestic and International, Expense Reports, Receptionist, Data Entry, Concierge, Reservationist and Clerical Assistant

PROFESSIONAL EXPERIENCE:

Executive Assistant to the National Director, US Department of Commerce, Minority Business Development Agency (MBDA), Washington, DC 4/2003 to 9/2014

Managed the front office

Maintained the National Directors calendar and schedule to include preparing domestic and international ground, train, plane and lodging travel logistics to include travel expense reports

Communicated with internal and external clients, customers and visitors requesting meetings with the National Director and management staff and with 5 regional directors and key region staff on specific, time sensitive matters relating to the National Director

Prepared time and attendance, typing, filing, faxing, attending and participating in weekly Coordinated General Staff meetings and conference calls

Assisted the Conference Team Leader with scheduling monthly MED Week (Minority Enterprise Development) meetings with internal and external Advisory and Steering Committee members

Assisted with all aspects of conference, event and exposition planning that MBDA staff participated in.

Prepared travel logistics for invitational travelers and staff, prepared Expense Reports upon return from travel for expenses incurred, e-mail communication to participants of various internal and external event invitations

Assisted with registration for the MED Week conference and other registration required events, etc. Maintained accurate contact listing of addresses for the funded projects that also consists of the Business Enterprise Center director

Received telephone calls from public inquiries about MBDA services

Maintained and coordinated the Associate Director and Chief’s calendar to include scheduling meetings, maintaining time and attendance, typing, filing, faxing, overnight mail preparation, maintain various spreadsheet files for training and tracking, etc.

Administrative Assistant, American Insurance Association, Washington, DC

10/2014 to 8/2017

Responsible for calendar management requiring interaction with both internal and external clients and vendors to coordinate a variety of meetings

Worked to maximize department efficiency by collecting and organizing incoming correspondence/materials, producing drafts and finals of outgoing correspondence/materials

Managed relationships, billing, and correspondence with clients and vendors

Maintained relevant/departmental databases as requested

Assisted in the setup and coordination of conference calls and web meetings

Answered phones, take messages, and direct all incoming calls to appropriate staff promptly, politely, and efficiently

Coordinated offsite meetings including venue research and selection and managing logistical arrangements to include walk-throughs with various clients

RESUME Continued

Tillie Maria Welch

Administrative Assistant, AMDEX Corporation, Silver Spring, MD

8/2017 to 5/2018

Assisted in a variety of functions, including but not limited to corporate program assistance, client reporting, and financial updates

Provided administrative support to headquarters team and Program Managers

Assisted with reconciling status reports, against contract details, time sheets and invoice statements

Provided support to the offsite project managers and assist with development of monthly project reports

Reviewed AMDEX published contract and marketing content to ensure data is up to date.

Data Entry Assistant (Temporary Agency), McCrae/Metro HVAC, Temple Hills, MD

10/2019 to 11/2019

Entered all work orders for equipment installations for new homes and requests for equipment service.

Entered updates to data entry system of work orders completed for both new home equipment and requests for equipment service.

Documentation Scanning

Maintain Managers Microsoft Outlook Calendar including scheduling, postponed and notifying all participants.

Collated and distributed incoming mail and delivered mail and packages to staff.

Server/Bartender (Part-time, Seasonal), Nationals Ballpark, Levy Restaurant, Washington, DC 4/2014 to 9/29/2024

Courteously and promptly serve food and beverages for all banquet/catering events and sporting events to include suites while interacting with all customers in a professional, friendly and hospitable manner

Work independently and/or support other staff of Levy and the Nationals staff throughout various events of the Owners Suites

Properly prepare beverages in a timely manner

Follow cash handling and tip reporting guidelines while accurately utilizing a POS system

Practice proper safety and sanitation practices

Follow responsible alcohol service policies

Practice proper product control and handling of all inventory and equipment

Thoroughly complete opening and closing duties

Adhere to the Levy Restaurant Company guidelines as stated in team member training and the manual handbook

Certifications:

Red Cross CPR, First Aid, AED for Adults and Pediatrics

References Available Upon Request

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