C++ Power Bi
Resume:
Roger Armel Fogue Kamga
Senior Specialist Technology Solution Analyst Manager
Eastvale CA, 92880
Summary of Qualifications (Knowledge & Skill Areas)
Coding & Programming languages C++, JavaScript, SQL, Python, Tableau, SAP, Power Bi.
Hardware repair, troubleshooting, Ethernet technology TCP/IP; SSH; VNC via physical deployment.
Categorizing, Selecting, Implementing, and authorizing security controls within an organization.
Installation of Microsoft Windows 7 and 10, 2008, 2011, migration, virtualization, and imaging OS.
Google Cloud Platform technology, AWS solution deployment of APIs technology, database, architecture, and security.
Operating systems - Linux (Ubuntu 18.04, FEDORA), Mac OS X, IOS, and Windows 10.
Vulnerability scans, system and information integrity, risk management, network administration with SUSE Enterprise using Active Directory, deployment nodes architecture with Docker, and Kubernetes orchestration with the command line.
Tools & Technology Expertise
CODING LANGUAGES
C++, JavaScript, SQL, Python, and Amazon WebService
PROTOCOLS
HTTP protocol, TCP/IP; SSH; VNC
OPERATING SYSTEMS
Linux, Android, MS Windows, IOS,
HARDWARE
2 Servers: HPE ProLiant DL360 Gen10 Plus8SFF NC Configure-to-Order Server 1x Intel Xeon-Gold 2.1 GHZ 24-core 165W Processor - 6x 16GB Dual Rank x8 DDR4-3200 – EEG “Enobio 32” – ZephyrBH3.
SIMULATORS/TOOLS
SIM Racing Studio tool (By DoF Reality), NeuroSense, Docker, PowerShell,
VERSION CONTROL
Release NeuroSense
DOCUMENTATION
BootStack, Inventory, Lesson learned
OTHERS
Jira, Webex, Ms Teams, Google …
SOFT SKILLS
Spoken and Written Communications skills, Project Management, Business Acumen, TeamConnect, Analytical Skills, Leadership, Problem-Solving, and Innovation.
Work History
Barrister
Contractor Technology Expert South California sept 2021 - Present
Helpdesk for end users. Analyze ticket generate code access to assign new machine requested.
Using daily ITSM on ServiceNow (mobile) for problem solving and tracking issues over the platform
Implementing new methods to help decision making. With collaboration team, meeting over 3 or 4 groups of teams.
Resolving hardware issues and repairing micro component parts defect in the laboratory.
Describe and establish a benchmark to improve the quality of service and products.
Keep on loop with industry trends lesson learn and best practice in legal technology to recommend and implement improvement.
Applied Medical
Support Project Analyst Leader Lake Forest (Orange County), CA Dec 2023 – Nov 2024
Using Lean Six Sigma technique to reduce waste time in ongoing process production
Lead, train, and coordinate team members in self-development and skill improvement
Drive project to reduce the percentage of missing gaylord coming from molding.
Using tools to rebuild the document workflow management of the warehouse and tracking specific location.
Encourage suggestions and create a cohesive team atmosphere amongst the team
Review and ensure adherence to engineering drawings, shop order operations and sequence
Find route cause, resolve conflict, issues in the workflow process, and determine production schedules meet quality goals
Use ERP systems such as SAP in manufacturing operations to track and monitor all procedures in production
Assist area leadership in determining overtime requirements
Perform shop order documentation review.
Analysis and creating report of the financial material handler using Kaufman Hall technique and Power Bi.
Harman International (Samsung)
Senior R&D Specialist July 2021 – Nov 2023
Project Abstract: Gathering data through Machine Learning, Artificial Intelligence, and Gaming.
Client: Harman International
Tools: Docker, Ubuntu 18.0.4, AWS, Clonezilla
Responsibilities:
Led a team of five (5) technicians following Jira ticket, Lessons learned, and problem-solving to improve data collection.
Trained new operators on instructions, data collection, and leading simulation.
Identifying & resolving technical issues on computers, tablets, smartwatches artificial intelligence materials, and servers running on Linux and Network.
Reporting, scheduling, and documentation.
Using Wireshark on Ubuntu to run several command lines, and scripts daily to download updates, and install network packet analyzer and backup.
Monitor helpdesk tickets and respond/resolve employee issues assigned, transfer, and escalate.
IT Associate AMAZON Fontana Ca Jan 2021 – June 2021
Handled and oversaw helpdesk tickets and assist employees with technical issues.
Configured workstations PC and managed buildings to ensure smooth operations.
Reconfiguring printers, network stations, and personal computers.
Program Coordinator & Support Cosmetic Laboratories of America May 2019 – Nov 2020
Received & assembled raw materials, maintained records, and led a team of 20.
Used Microsoft's SharePoint to analyze different kinds of chemicals daily.
Prepared monthly sales reports for senior management with advanced Excel and Power BI tools.
Senior Technical Support Videotron Canada Cairo Egypt June 2016 – Dec 2018
Provided prompt solutions to Microsoft Xbox customers ensuring 98% customer satisfaction.
Developed and tested new training software used to train and support new technicians.
Offering after-sale services and support for repairs.
Education
Associate degree in Cloud Computing & Networking
Pierce College CA 91367 Fall 2021 - Current
Master of Science: Innovation, Technology, and Transfer
University of Angers –France 2008 – Oct 2010
Certifications, Advanced Training & Development Program
Project Management Professional (PMI-PMP)
AWS Cloud Architecture
Lean Six Sigma Green Belt training
Certification Completion of ServiceNow Administration
Docker fundamentals
Google IT support
Software testing
SharePoint Administration
Python Programming ML
Linux Cloud and DevOps
Scrum Master Cert. (LinkedIn training)
Professional Affiliations
●Project Management Institute (PMI)
Awards and Recognitions
Certificate for dedicated efforts and consistent improvement of quality score – Videotron Canada – March 2014.
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