Medical Billing Front Desk

Christina S Holum

Somerset, CA *****

**************@*****.***, 916-***-****

Profile

Claims Rep Billing Clerk Patient Account Representative Front Desk Medical Billing and Coding professional with strong skills in verifications, coding, processing payments, and maintaining patient records. Adept at working collaboratively with a cross-departmental team and maintaining efficiency and accuracy in a fast-paced environment. Education

UEI College - Medical Billing and Insurance Coding Mesa, AZ High School Diploma – William Floyd High Mastic Beach, NY SKILLS

• Knowledge of Anatomy, Physiology and

Medical Terminology

• Knowledge of insurance guidelines,

including HMO/PPO, Medicare, and state

Medicaid

• Adhered to regulatory/payor guidelines

and policies & procedures.

• Comprehension of CPT, ICD-10-CM,

HCPCS/Modifiers and Auditing

• Comprehensive knowledge of ICD-9 and

ICD-10 Diagnostic and Procedural

Coding, Current Procedural Terminology

Coding, HCPCS Level II Coding and

Coding Compliance

• Familiar with CMS-1500, EOB, SOAP

Notes and office procedures

• Understanding of Medical Insurance,

Billing, Collections and Reimbursement

Work Experience

Exp Realty of California / Realtor 02/2010-Current

• Develop business & marketing plans with coordinating budgets. Set and consistently achieve business goals.

• Generate leads by a variety of methods including ads, calls, email, print marketing, or word-of-mouth.

• Consult with customers regarding their real estate needs and goals, market conditions, mortgages, legal and ethical issues.

• Assist customers in evaluating mortgage options to help them attain the best rates and terms.

• Develop content for sales presentations, property valuations and other appointments.

• Promote property listings with ads, open houses, and other methods.

• Complete comparative market analysis to estimate properties’ market value.

• Advise sellers on how to make homes more appealing to potential buyers.

• Arrange property showings, open houses, inspections, appraisals, and staging as necessary.

• Prepare contracts, offers, agreements, and other documents for each real estate transaction.

• Assist buyers in presenting offers for purchase and present purchase offers to sellers.

• Negotiate prices and other sales terms on behalf of your customer.

• Manage all paperwork to ensure the terms, conditions, and deadlines of purchase agreements and other contracts are met.

• Cooperate with appraisers, home inspectors, title companies, lenders, pest control companies and other vendors as needed.

• Oversee property closings, including signing of documents and disbursement of funds.

• Develop a network of attorneys, mortgage lenders, contractors, and other relevant vendors for customer resources.

California Highway Patrol / 911 Dispatcher 11/2007-05/2008

• Handled emergency calls and dispatched appropriate resources, ensuring swift response times.

• Provided calm and reassuring assistance to callers in high-stress situations, maintaining composure.

• Utilized computer-aided dispatch systems to accurately record and relay critical information.

• Collaborated with law enforcement, fire departments, and medical personnel to coordinate emergency responses.

• Received commendation for successfully managing a high-volume call period during a natural disaster.

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