Social Media Customer Service
Resume:
MEGHAN
BARNETT
Commerce Twp, MI
*****************@*****.***
OBJECTIVE
Versatile and detail-oriented professional with experience in event planning, bar management, and administrative processing, seeking a dynamic role where I can leverage my organizational skills, customer service expertise, and ability to manage multiple priorities to contribute to a high-performing team.
EXPERIENCE
Media Marketing / Bartender DETROIT ON THE ROCKS
March 2024 – Current
Develop and manage engaging social media content across platforms (including Reels and TikToks) to increase brand visibility and drive bookings.
Maintain strong client relationships while actively marketing services and networking to secure new business opportunities.
Oversee and update social media pages consistently, collaborating with bartenders and vendors to ensure cohesive brand representation and engagement.
Event Manager CHELSEA CLOCKTOWER
August 2023 – April 2025
Lead and execute event operations for weddings and functions with up to 300 guests, managing vendor coordination, guest flow, and on-site logistics to ensure seamless experiences.
Maintain strong client and vendor relationships day-of, assisting with timelines, vendor setup, live media coordination, and real-time issue resolution.
Oversee event wrap-up, including directing the closing crew, executing next-day floor plans with the flip team, and securing the venue post-event.
Sale Associate BENSTEIN LIQUOR
December 2022 – Current
Delivered personalized customer service and guided client purchases to drive sales and satisfaction.
Built and maintained strong customer relationships, resulting in repeat business and referrals.
Supported in-store promotions through social media marketing and networking to increase brand awareness and foot traffic.
Service Manager CHOWHOUND GOURMET
2019 - 2024
Managed a serving team of 60 employees, overseeing staffing logistics, shift scheduling, and payroll distribution for high-volume private events.
Led execution of over 300 weddings and private events—including high-profile galas and political functions—ensuring seamless operations, timeline adherence, and client satisfaction.
Maintained strong relationships with venue managers across metro Detroit, collaborating with chefs and catering managers to ensure exceptional service and event outcomes.
ADDITIONAL EMPLOYMENT
Wedding Planner & Event Coordinator SELF-EMPLOYED October 2023 – Current Mortgage Processor/Typist 2004 -2010
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