Customer Service Yard Jockey

Jermaine Johnson

786-***-**** • *********@*****.*** • Fairburn, GA 30213

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Reliable Driver known for productivity and efficient completion of tasks. Skilled in route planning, time management, and vehicle maintenance, ensuring smooth operations on every journey. Excel in communication, adaptability, and problem-solving, bringing value to any team by navigating challenges with calmness and professionalism. Summary

Skills • Vehicle inspection

• Route planning

• Document preparation

• Safety compliance

• Basic maintenance

• Customer service

• Strategic planning

• Driving and transportation

• Equipment operation

• Load securing

• Loading and unloading

• Clean driving record

• Appointment scheduling

06/2025 - Current

Yard jockey, Trillium Staffing Solutions, Atlanta, Ga 12/2024 - 05/2025

Driver, Custom Ecology Inc, Atlanta, GA

Experience

• Reported any incidents involving the truck or its cargo to management immediately.

• Performed basic maintenance tasks such as checking oil levels, tire pressure.

• Inspected vehicles for mechanical items and safety issues prior to operating them.

• Performed pre-trip inspections on yard jockey equipment to ensure safety. Reported any mechanical issues or maintenance needs related to yard jockey equipment promptly.

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Communicated effectively with warehouse personnel regarding arrivals and departures of trailers and vehicles in the yard.

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Carried out other duties as instructed by supervisor related to operation of an electric pallet jack.

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Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

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• Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

• Performed basic maintenance tasks such as checking oil levels, tire pressure.

• Reported any incidents involving the truck or its cargo to management immediately.

• Maintained accurate logs of vehicle inspections and repair status. Inspected vehicle before and after every trip to assess performance and maintenance requirements.

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• Logged deliveries, drop-off times and special conditions in company system.

• Conducted pre-trip and post-trip vehicle inspections to ensure operational safety. 03/2024 - 11/2024

Driver, Lawn Rescue Plus, Miami, FL

03/2023 - 01/2024

Driver, Edward O Transport Llc, Fairburn, Georgia 06/2019 - 11/2022

Delivery Driver, PepsiCo, Atlanta, Ga

• Reported any incidents involving the truck or its cargo to management immediately.

• Performed basic maintenance tasks such as checking oil levels, tire pressure. Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

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• Inspected vehicles for mechanical items and safety issues prior to operating them.

• Adhered to company policies and procedures related to safety and security standards. Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.

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Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.

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• Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

• Performed basic maintenance tasks such as checking oil levels, tire pressure. Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.

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Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.

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Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.

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• Completed necessary paperwork and documentation for deliveries.

• Assisted warehouse personnel in packing orders when necessary.

• Received daily delivery instructions and route assignments from dispatch.

• Maintained accurate records of goods delivered and collected payments as required. Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

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Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

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• Kept accurate logs of all deliveries and trips.

• Loaded and unloaded vehicles at distribution center and delivery address. Checked loads against shipping papers to verify contents and identify special handling requirements.

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• Reviewed delivery documents and orders and reported errors to supervisor. Adhered strictly to established safety protocols while performing job functions involving use of an electric pallet jack.

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• Assisted with unloading delivery trucks when necessary using an electric pallet jack.

• Stacked products onto pallets using the electric pallet jack.

• Loaded and unloaded trucks with electric pallet jack.

• Ensured that the load was secure before transporting it to its destination. Education And University High School, Miami, FL

Training

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