Customer Service Representative
Resume:
ashley young
Mansfield, MA *****
******@******.***
Willing to relocate: Anywhere
Work Experience
Retail Sales Associate
Cumberland Farms - Mansfield, MA
November 2021 to January 2022
• Serves customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greets and receives customers in a welcoming manner.
• Responds to customers' questions.
• Directs customers by escorting them to racks and counters. Direct Care Staff Supervisor
The Home for Little Wanderers - Walpole, MA
September 2020 to October 2021
1. work with youth who suffer from developmental or mental disabilities. 2. help individuals perform daily life activities
3. provide transportation for errands or medical appointments Customer Service Representative
c&w services - Auburndale, MA
August 2019 to March 2020
• create janitorial requests
• answer emails for janitorial complaints
Shift Supervisor
wendys
August 2014 to August 2019
cash handling
monitoring employees
inventory control
assisting with customer complaints
Customer Service Representative
Mercer - Norwood, MA
July 2017 to December 2017
• health and benefits
• enrolled participants in the benefits
• answer question regarding benefits
Crew Member
Dunkin' Donuts - Canton, MA
April 2016 to July 2017
• Worked in a fast paced environment
• Operated the cash register
• Greeted customers
• Handled customer care
• Took phone calls
• Prepared food and drinks
• Prepped surfaces
• Restocked merchandise
• Provided friendly service
Clerk/Cashier
Stop and Stop - Mansfield, MA
February 2011 to August 2014
• pick and pack
• prepare orders that are submitted
• inventory
• quality control
Education
High school or equivalent in computer office technology Southeastern Reg Voc Tech - South Easton, MA
September 2004 to June 2008
High school or equivalent
Skills
• servsafe (1 year)
• Microsoft Office (1 year)
• Call Center (1 year)
• Customer Service (8 years)
• CSR
• Customer Care
• Customer Support
• Excel
• SharePoint
• Shift Management
• Food Preparation
• Food Production
• Quality Control
• Food Preparation
• Food Production
• Quality Assurance
• Shift Management
• Live Chat
• Food Safety
• Food Service
• Meal Preparation
• Supervising Experience
Certifications and Licenses
ServSafe
January 2019
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