Project Management Program Analyst
Resume:
Margaret Adejokun
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SUMMARY
Dedicated, achievement-driven, results-oriented, highly motivated with outstanding interpersonal skills. Expertise includes System Engineering, Quality Process Improvement, Engineering and Project Management. CORE COMPETENCIES
Process Improvements: Lean Enterprise, Six Sigma Methodology Model-based Systems Engineering (MBSE) Requirement analysis Project Management Engineering ethics Systems Thinking Systems Modeling Language (SysML) diagrams Inventory and production Network protocols. Project scope Cost estimates Work plans Time schedules Communication Plans TECHNICAL CERTIFICATIONS
UT Southwestern Fellowship in Quality Improvement and Patient Safety CITI Program (CITI Good Clinical Practice & GCP Course Researchers) CompTIA Project+ Certification
PROFESSIONAL HISTORY
Department of Homeland Security Present
Program Analyst
Key Contributions:
Engaging in research and problem-solving to address unique claimant needs
Working together with a claims office reviewer to ensure claimants understand the claims process and have support needed to answer their questions, assemble necessary claims documentation and forms.
Ensuring all pre-determined timelines are met.
Sharing current information with claimants on available services and compensation to meet their unique situational needs, including resources available through federal, state, local and non-profit organizations
Documenting case management, decision-making and engagement with claimants
Uploading information and documentation into a system of record to establish and process all claims
Communicating clearly, concisely, and directly with claimants in writing and verbally to respond to questions and provide guidance
Analyzing and explains complex information to claimants in a way that is empathetic, accurate and easy to understand Margaret Adejokun
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UT Southwestern Medical Center Student Engineer Intern May 2023 – July 2023 Key Contributions:
Developed a Standardized Pathway for the Treatment of AECOPD
Developed Fishbone diagram to model root causes of problems and to help troubleshoot possible solutions.
Developed Failure Mode and Effective Analysis (FMEA) to help identify all possible and eliminate failures in the treatment.
Developed Stakeholders Analysis, Critical to Quality (CTQ), Fishbone diagram, Driver’s diagram and RACI matrix. US Government Small Business Administration Sept 2017 – Feb 2018 Program Support/Coordinator
Key Contributions:
Managed and implemented projects for natural disaster recovery and data center transformation.
Successfully led the team to manage and process FEMA grants.
Developed a set of strategies based on Post Disaster Rebuild Methodology (PDRM) to assist community in rebuilding after a disaster occurs.
Researching information and performing data mining and analysis using Microsoft preparing documentation, applications, and vital information to facilitate reimbursements for public assistance grants from FEMA. Arlington Public Library Arlington, Texas Jan 2013 – Dec 2016 Cyber Coach / Technical Assistant:
Technical support/Instructor: Data Analysis using MS Excel and Access Database
Instructor: MS Office, and Internet Basics
Neiman Marcus Information Systems Services TX July 2012 – Oct 2012 Systems Application Development/ Consultant
Developed systems requirement for sales point RFID handheld devices.
Performed systems software and hardware integration for Motorola Mobile device.
Designed a custom Image and Splash Screen for symbol MC3090 base mobile device-
Performed system and software testing trouble shooting and product’s technical support. Ditel Accounting and Mortgage Service Mesquite, TX August 2007 – Oct 2011 Systems Development / Internship
Performed Data Analysis using MS Excel, SQL in Oracle, and MS Access environments. Performed financial and web-based software functional testing, analyze requirement and developed Use Case document, developed, and validate systems requirements package for a financial system. Developed software using Java Technical Skills
LANGUAGES: Java, Java Scripts, XML, UML, HTML, Oracle, MS Access, SQL, MBSE TOOLS: Cameo Systems Modeler/Cameo Enterprise Architect Margaret Adejokun
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QUALITY IMPROVEMENT TOOLS: QI Macros Software, Driver diagram, Pareto, Chart, Fishbone, DMAIC, FMEA, Lean Enterprise, Six Sigma Methodology
PROJECT MANAGEMENT TOOLS: MS Project, Gantt, PERT Charts, Quicken, OPERATING SYSTEMS: UNIX, Mac OS X, and Microsoft Windows TOOLS: Disaster Credit Management System (DCMS), Microsoft Office Suite (Word, Excel, PowerPoint, OneNote), EDUCATION
University of Texas Arlington, USA
Master's in Engineering Management 2025
Bachelor of Science in Computer Science 2007
Tarrant County College Arlington, Texas.
Associate of Arts 2005
PROFESSIONAL Training/Workshop
Quality Improvement and patient Safety. 2023
Project Management Professional bootcamp 2022
Oracle financials 2014
AWARDS
Project Management Institute Educational Foundation Scholarship. PROFESSIONAL AFFILIATIONS
InfraGard (FBI National Infrastructure Protection Program) member Project Management Institute (PMI). VOLUNTEERING
Summit Preparatory Academy in Arlington, Texas.
Arlington Southeast Library.
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