Customer Service High School

Lisa Arbo

Lakeville, MA ***** C: 508-***-**** ************@*****.***

Summary:

I am a highly self-motivated and team-oriented professional with excellent communication and organizational skills. Known for multitasking in fast-paced environments and maintaining a strong work ethic while ensuring confidentiality. Notary Public, Commonwealth of Massachusetts since 2014 Over 30 years of customer service experience

Education:

●High School Diploma Norwood High School, Norwood,MA (May 1992) Experience:

Office Manager

South Easton Motor Sales, South Easton, MA (April 2018 - Present)

● Oversee and maintain office organization and daily operations of the business

● Sales

● Responsible for overseeing phone communications, voice mails, organizing, maintaining customer files, filing systems, paperwork processing, settling expenses

● Excellent customer service

● Process and pay all invoices/accounts payable/reconcile billing

● Coordinate and process new hire paperwork

● RMV duties/process vehicle registrations

● Handle new inquiries, sales appointments

Administrative Assistant/Corporate Trainer

Prime Motor Group, Hanover, MA (June 2014 - August 2017)

● Monitored schedules for a team of 12 employees

● Recruited and Trained new office staff

● Managed attendance records including vacation schedules

● Maintained confidential employee files

● Traveled daily to provide on-site training and support to 3 dealerships References upon request

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