Automation Engineer Qa

Shiva Mani Polla

***************@*****.*** +1-937-***-**** LinkedIn Romeoville, Illinois, 60446

PROFESSIONAL SUMMARY

Application Support and QA Automation Engineer with 5+ years of experience supporting healthcare and enterprise applications through testing, system integration, and performance optimization.

Proven expertise in JavaScript, SQL, REST APIs, and backend validation for large-scale clinical systems.

Hands-on experience resolving production-level issues, improving data integrity, and contributing to CI/CD pipelines using Jenkins and Git.

Skilled in documenting technical workflows, collaborating cross-functionally with developers and business users, and enhancing healthcare workflows through automation and tools development.

Hands-on experience with EHR integration, healthcare workflow testing, and data exchange using REST/SOAP protocols in clinical environments like Blue Cross Blue Shield.

Hands-on experience with CI/CD integration using Jenkins, Git, and Maven to automate test execution and improve deployment efficiency.

Adept at creating detailed test plans, test cases, and defect reports, driving comprehensive functional, regression, smoke, integration, and UAT testing.

Expertise in identifying dynamic web elements and optimizing automated UI test scripts for cross-browser compatibility using Selenium Grid.

Proven ability to lead automation efforts, mentor team members, and coordinate with business stakeholders to align QA processes with organizational goals.

Trained in AWS cloud fundamentals and basic cloud testing practices, with a continuous learning mindset and commitment to quality improvement

Strong leadership, communication, and collaboration skills, working closely with business stakeholders, analysts, and designers to align technical solutions with organizational goals.

TECHNICAL SKILLS

Test Automation Tools: Selenium WebDriver, Karate DSL, Gradle, Selenium Grid TestNG, Maven, Cucumber (BDD), Postman

Languages: JavaScript, Angular, Python, SQL, Java, Shell Scripting

Healthcare & Integration: EHR integration, REST/SOAP APIs, Postman, REST-assured

Bug Tracking/Management Tools: JIRA, Quality Center (QC), Rally

Databases & Platforms: Oracle, InterSystems IRIS, Cache ObjectScript.

Frameworks: POM, Hybrid, Data-Driven, Keyword-Driven, BDD (Cucumber), API Automation

Operating Systems: Windows, Linux, Unix

CI/CD Tools: Jenkins, Git, Maven

Cloud/Other: AWS (trained), Confluence

Other Tools: SQL Developer, Confluence, JIRA, Eclipse, Visual Studio Code, MS Office Suite

PROFESSIONAL WORK EXPERIENCE

Blue Cross Blue Shield, Chicago, Illinois Nov 2023 – May 2025

QA Automation Engineer

Responsibilities:

Designed and implemented a modular Selenium automation framework using Java, TestNG, and Maven for better scalability and maintainability.

Provided Tier 2-level technical support for test and production environments, collaborating with developers to debug and resolve escalated system issues.

Investigated performance bottlenecks and data integrity issues across clinical modules, using SQL and logs to trace root causes.

Developed SQL scripts to validate backend data and support system troubleshooting across modules in the TrakCare-like healthcare domain.

Authored and maintained technical documentation related to test cases, environment setup, and release notes for healthcare modules.

Collaborated with cross-functional teams to optimize TrakCare-like module integration, improving workflow reliability and patient data accuracy.

Participated in testing and validation of new releases, contributing to regression cycles and release readiness assessments.

Integrated test automation with Jenkins CI/CD pipelines for scheduled and on-demand test execution.

Utilized Maven for managing project dependencies and executing test goals through command line and CI pipelines.

Created custom utility classes in Java to handle wait conditions, logging, screenshot capture, and data-driven testing.

Performed parallel test execution using TestNG with detailed logging and reporting configurations.

Actively participated in sprint grooming sessions, defect triages, and daily stand-up meetings to represent QA tasks and automation progress.

Led Agile and Shift-Left Testing efforts, collaborating with development, DevOps, and product teams for early defect detection and continuous improvement.

Environment: Java, Selenium WebDriver, TestNG, Maven, REST-assured, Postman, Jenkins, JIRA, Confluence, Eclipse, Windows/Linux, Git, Agile/Scrum

People’s Bank, Lemont, Illinois May 2022 – Mar 2023

Quality Assurance Analyst

Responsibilities:

Led the QA automation efforts for banking applications, making sure the systems met company rules and industry standards.

Conducted REST API integration testing and validated XML/JSON payloads against business requirements, supporting financial systems.

Coordinated with developers and operations to resolve data sync issues between front-end applications and backend services.

Automated regression test cases for loan approval and payment modules using Java, Selenium, and TestNG integrated with Jenkins.

Enhanced framework modularity for easier test maintenance across rapidly changing UIs.

Focused on testing the most important features first to find bugs that could impact customers or money transactions.

Prioritized high-risk test areas such as loan approvals and ACH payments for faster bug detection and quicker turnaround times.

Refactored legacy scripts to align with modern UI changes, reducing script maintenance overhead by 30%.

Helped business users test the system (UAT), gathered feedback, and supported decisions on when to release to production.

Built test cases using different sets of data to make sure financial results were correct for different types of customers.

Worked with IT teams to make sure testing environments were ready with the right data and working services.

Reviewed and improved old automation scripts to make them easier to manage and better match current test needs.

Environment: Java, Selenium WebDriver, TestNG, Maven, Jenkins, Git, Postman, REST-assured, JIRA, Confluence, Oracle DB, Windows/Linux, Agile/Scrum

Indies Technologies, India Mar 2019 – Jul 2021

QA Analyst

Responsibilities:

Collaborated with developers and product teams in Agile sprints to understand business requirements and design manual test cases for web and enterprise applications.

Prepared and executed Functional, Regression, Smoke, and Integration test cases for cross-platform applications.

Analyzed user stories and acceptance criteria to derive positive and negative test scenarios aligned with real-world user behaviour.

Logged and tracked defects using JIRA and actively participated in bug triage meetings with developers and business analysts.

Conducted thorough backend validation using SQL queries to ensure accurate data integrity across relational databases.

Performed cross-browser testing and UI validation to ensure consistent user experience across Chrome, Firefox, Edge, and Safari.

Created and maintained test documentation including test plans, test cases, and traceability matrices to support audit and QA sign-off processes.

Coordinated with DevOps teams during UAT and deployment cycles, assisting in validation of new features and production hotfixes.

Environment: Manual Testing, JIRA, SQL, Postman (for basic API validation), Windows, Linux, MS Excel, Confluence, Agile/Scrum

EDUCATION

Master’s in Data Science Dec 2023

Lewis University, Romeoville, IL, USA

Bachelor of Technology in Electronics & Communication Engineering Apr 2020

Lovely Professional University, Punjab, India

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